Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Multiple customers reported poor service, including rude staff and incorrect orders.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in quality and freshness.
Cleanliness
Several reviews praised the cleanliness of the restaurant, highlighting a positive dining environment.
Staff Friendliness
Many customers appreciated the friendly and helpful nature of the staff, although there were notable exceptions.
JB
jeremy burnette
Dec 11, 2025
1.0
Walked in the restaurant to pick up an order and not one customer in the in the dining area or in the drive-through. Stood there a total of probably just over five minutes The young man and young female behind the counter, looked up at me a few times never acknowledged Never said someone will be right with Literally pretended like I wasn’t there Look for a manager, but didn’t see one hopefully not one of these two were managers they both had headsets on very poor service
DD
Donel D
Nov 26, 2025
4.0
Meh. It's Arby's but foods usually fresh.
CL
Cameron Liebman
Nov 22, 2025
1.0
3rd time in a row my orders was wrong. 3 items missing and im tired of going back to get it corrected, won't be going anynore.
CE
Charles Erwin
Sep 22, 2025
1.0
I think the shift managers name here is brittany with a black ponytail I don’t like her attitude her attitude stinks have a better attitude
AA
Amber
Sep 18, 2025
5.0
I’ve been to other locations in Pensacola, and this location never lets me down. Quickly service in the drive-thru, correct order every time and friendly workers. Keep it up Arby’s Crew!!