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Arby's

4.0
(1427 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8096 N Davis Hwy, Pensacola, FL
32514, United States

Hours

Reviews

4.0
1,427 reviews
5 stars
690
4 stars
371
3 stars
192
2 stars
53
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

While some praised the food, others noted inconsistencies in temperature and preparation.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and overall restaurant condition.

Staff Friendliness

A few employees received positive mentions for their friendliness, but overall staff attitude was criticized.
  • BH
    Benjamin Harris
    Feb 1, 2026
    5.0
    Went through the drive-thru. Staff was very friendly and fast. Food was perfect as always! Definitely recommend!
  • TE
    Tomahawk Electrical
    Jan 27, 2026
    1.0
    Terrible attitude from the middle aged lady working the front and window on 1/27/26 at 6:40 pm. I only came to pick up my order, not sure what her issue is but I won't be back.
  • NC
    Nicole Christensen
    Jan 23, 2026
    1.0
    The workers at this location are absolutely incompetent and cannot serve an order without messing something up
  • MM
    Michael Morris (M0nkeyPr0grammer)
    Dec 24, 2025
    1.0
    Ordered Online and received something completely different than what was requested, bag was sealed and had the proper receipt
  • MP
    Megan Pier
    Nov 9, 2025
    1.0
    General Managers really need to pay attention the there employees attitudes. The girl not only could she not say hi, bye, your welcome or anything her attitude handing me my food was just un necessary. Then asked me if I want any sauce but doesnt put 1 pack of anything in the bag

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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