Brand Certified
Arby's
4.1(734 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
18 E Nine Mile Rd, Pensacola, FL
32534, United States
Certified by Arby's • Mar 01, 2026
(850) 476-8958
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/fl/pensacola/18-e-nine-mile-rd/store-7403
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
4.1
734 reviews
5 stars
391
4 stars
181
3 stars
87
2 stars
21
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including long wait times, rude staff, and lack of attention to orders.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and poorly prepared sandwiches.
Positive Experiences
Despite negative feedback, some customers praised specific staff members for their friendliness and helpfulness, highlighting a few positive dining experiences.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting clean facilities while others reported dirty tables and disorganized areas.
- RDRick DreadinFeb 21, 20265.0When is the Arby's today on my mile Haven't been to Arby's in a long time. We tried. The fish sandwich... It was very good!.. I wasn't real hungry when I went in. So all I have was the fish sandwich cuz I heard about it on TV. For the price.. and the size is a great deal it's a bargain!!
- AEAnnmarie EnglandFeb 17, 20265.0I love this place so it's very good The people were so nice
- SSSamuel StantonFeb 14, 20261.0I stood inside for 9 minutes. NOBODY even acknowledged me. They were all ignoring me. So I leave and go through drive thru and they like, " Next time come inside." I said, "I was standing inside for almost 10 minutes and none of y'all said a single word to me" sir we were busy, I'm like yeah too busy for customer service." I will never be there. I'm telling everyone to avoid that location And on top of that they forgot the au jus. Oh and this is the 3rd time I've been there. They've been rude every time. Just this was worse.
- SGSaid GuikingFeb 7, 20261.0A regular Chicken Sandwich last night with a medium Sprite sprite was so sugary, it tasted like straight syrup and the Chicken Sandwich and fries. The sandwich was so soggy I could bear to look at it and the fries were so dry so old that I could hit it on my door and it makes a knocking sound This is by choice the worst arby's in pensacola , panhandle
- MSMario SementelliJan 10, 20265.0Please forgive me if I misspell her name. The manager Aushanti, is wonderful with a great staff. I was having issues with an Arby’s e gift card and other stores (NDavis in particular) said we can’t help you. Aushanti knew exactly what to do, while being professional and kind. Thank you. Great food, clean bathrooms, and attentive staff
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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