Certified by Chipotle Mexican Grill • Apr 26, 2026
Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Apr 26, 2026
Certified by Chipotle Mexican Grill • Apr 26, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
3.3
683 reviews
5 stars
284
4 stars
96
3 stars
52
2 stars
50
1 star
201
SW
Sierra Woodley
6 days ago
2.0
Just came in and debated making a review. Nice people just very unprofessional and we’re playing around. Nothing wrong with having fun, just it affected the people in line.
SS
Sade Stallworth
Mar 16, 2026
1.0
Rice was hard and under cooked. Could not eat food. Spent $26 on this meal just to have to throw it away and had nothing else for my lunch break to eat. Tried to call restaurant and could not get anyone on the phone
JB
Jim Brown
Mar 5, 2026
1.0
I had a really disappointing experience with Chipotle today. The portion size was extremely small compared to what I normally receive. I even asked for extra on all of my toppings, yet the bowl was still barely filled. It honestly looked like a half portion even after requesting extra.
On top of that, some of the rice had hard burnt pieces mixed in, which made parts of the meal unpleasant to eat. I also ordered a side of queso, and the container wasn’t even halfway filled, which was frustrating considering the extra price for it.
The service also wasn’t the best. The employees didn’t seem very outgoing or welcoming, and the interaction felt rushed with little attention to the order.
To make things worse, when I tried to resolve the issue through the AI chatbot in the app, it didn’t help at all. My order was sealed for a to-go pickup, so I didn’t open the bag until I got home. Because of that, there was no way for me to notice the problems earlier, and the chatbot didn’t provide any real solution or support.
Overall, this was a pretty frustrating experience and definitely not the level of quality or service I expect from Chipotle. I hope this review will be noticed so this can be resolved.
JF
Jaclyn Figueroa
Feb 26, 2026
1.0
Missing food from my order, tried calling the store but they don’t have to answer the phone. Instead, the automated reception prompts you to repurchase the item, as if I’m going to pay for the food twice. How insane.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 9 Mile serve?
Chipotle 9 Mile is a fast-casual restaurant offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill at 1674 E Nine Mile Rd?
Chipotle Mexican Grill at 9 Mile is open daily from 10:45 AM to 11:00 PM.
Does the Chipotle at 9 Mile offer pickup or delivery services?
Yes, this location offers in-store pickup services.
How can I order online from Chipotle Mexican Grill at 9 Mile?
You can order online via Chipotle's official website at https://order.chipotle.com/ or use their app available on the App Store.
Is Chipotle Mexican Grill at 9 Mile supportive of the LGBTQ community?
Yes, this Chipotle location welcomes LGBTQ customers and supports inclusivity.
What is the address and contact number for Chipotle Mexican Grill at 9 Mile?
Chipotle is located at 1674 E Nine Mile Rd, Pensacola, FL 32514. The main phone number is +1 850-417-8892.
Are there any dessert shops near Chipotle at 9 Mile?
Yes, Crumbl Cookies and Crumbl - Pensacola, both popular dessert shops, are nearby and perfect for a sweet treat before or after your meal.
Where can I get a haircut near Chipotle Mexican Grill at 9 Mile?
Sport Clips Haircuts of Pensacola - 9 Mile Road is a nearby hair salon and barber shop ideal for a quick haircut before or after visiting Chipotle.
Are there coffee shops near Chipotle at 9 Mile where I can relax?
Starbucks is a nearby coffee shop where you can enjoy coffee and relax, conveniently close to Chipotle at 9 Mile.
What other dining options are available near Chipotle Mexican Grill at 9 Mile?
Nearby dining options include Jersey Mike's Subs for sandwiches, Foosackly's for chicken, First Watch - Nine Mile for breakfast and brunch, and Schlotzsky's for sandwiches and delicatessen items.
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