7 Brew Coffee

Reviews

• JW

  Jessica Watson

  Apr 17, 2026
  5.0
  Who doesn't like 7brew?!?!?! Friendly staff, great drinks with fun vibes. See yall again tomorrow 🤪
• HH

  Heather

  Apr 12, 2026
  4.0
  I usually love coming to 7 Brew because the service is always fast, they’re so sweet, and they always get my coffee perfect. But today, the girl who took my order (dirty blonde hair) leaned all the way into my car window…like her head was fully inside my car and had her hands resting on my door. It felt like there was zero personal space, and it made me really uncomfortable. I get being friendly and engaging, but that was a little much. I think this is something that should be addressed. Customers shouldn’t feel uncomfortable just trying to order their coffee.
• AD

  Adam Downey

  Apr 2, 2026
  5.0
  Great service quality and speed. The drinks were great, and on the side apparently you can purchase with 2 cards on one order. The server was nice and made sure our order was correct. Overall 5 stars
• MM

  Mel

  Mar 22, 2026
  3.0
  it was my first time coming here yesterday and probably the last. The young short lady with glasses approached me and i told her it was my first time coming here and what would she recommend. She just rudely asked me what I want so I just told her I want a hot latte to keep it simple. Then got iced latte instead. I gave 3 instead of 1 star because the young lady at the very end of the line was very friendly and engaging to me, opposite of the first employee. Maybe if I say iced latte next time then I will get a hot one...but there will be no next time.
• JF

  Jack Flora

  Mar 18, 2026
  3.0
  I want to clarify before the content of the post that this is my review of multiple 7 Brew experiences. 9 Mile was just the first particular location I visited, but the experience ties them all together. TLDR; Went to multiple locations trying to redeem a coupon I was sent the mail, and between the confusion about a hidden menu drink, and redirection about whether or not coupons were accepted, I had a decent few experiences. I'm a person who drinks coffee primarily from my Keurig at home and I don't visit coffee places very often. However, I received a promo in the mail from 7 Brew that had coupons as well as a copy of their menu. Both the Cinnamon Roll Cold Brew and Snickerdoodle Mocha caught my eye, and I figured I could use the "1 Free Small Coffee" coupon that I cut out from corner of the mail promo. I went to the 9 Mile location, and despite seeing the Snickerdoodle Mocha on the mail promo, it wasn't on the board at the shop. I asked the server if they had it, the server said they did not. Since I didn't have my coupon with me that day, I figured I could get the Cinnamon Roll Cold Brew then, and maybe try a different 7 Brew for the Snickerdoodle Mocha. Few days later, I'm at the Davis location, I ask if they have the Snickerdoodle Mocha, server says: "Yes, we do, it's actually on the hidden menu. The 9 Mile location does have it, they just maybe didn't know where to find it or how to make it." Didn't take it too seriously, showed her the small coffee coupon, and she says that her specific location doesn't accept the coupons because they're for new stores only, but to try the Creighton/9th Avenue location that's 5 minutes away. So I cancel my order and drive over. At the third location, I ask about the Snickerdoodle Mocha, answer is yes, they've got it, I present my coupon, server taking my order asks if he can call his supervisor to see if they accept coupons. He returns and tells me: "I'm afraid we're unable to accept this coupon, however, my suggestion would be for you to try the 9 Mile location if you'd like to redeem it." I ended up buying the Snickerdoodle Mocha anyway. Ultimately, I understand the: "Participating Locations Only" fine print. They're on every coupon for every store as a failsafe. However... my main issues were: 1. If you're going to have a drink that you're prominently advertising via mail promo, please don't make the drink hidden either on the menu, or to the employees at the locations. 2. In giving three separate locations a try, I thought for sure one of them would've accepted or at least considered comping the small coffee coupon I brought from the advertisement for a new coffee chain to the Pensacola area. I'm not enthusiastic about trying 7 Brew again because I had the other coupons in mind for additional visits, but I'd rather not go through the trouble. On a positive note, I think it's the fastest I've had coffee in hand after placing my order, and I thought that both the Cinnamon Roll Cold Brew and Snickerdoodle Mocha were great ideas, and pretty good taste-wise now that I've had both of them. Overall, other reviews of 7 Brew seem to indicate the young staff may just not have enough customer service to make the mark. If you deliver on customer service initiatives like this promo, and provide a bit of constructive support for team members at locations, I think I'd consider going again. Overall, for my experiences good and bad, they balance at 3 stars.