Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.5
1,759 reviews
5 stars
707
4 stars
352
3 stars
202
2 stars
110
1 star
388
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of excellent and poor service experiences, with some praising specific staff members for their attentiveness and friendliness, while others criticized the overall service speed and attitude of certain employees.
Food Quality
The food received generally positive feedback for its taste and quality, although there were complaints about incorrect orders and undercooked items.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting that the restaurant was clean and well-maintained, while others reported dirty conditions in certain areas.
Order Accuracy
Several customers expressed frustration with incorrect orders and missing items, indicating a need for improvement in order accuracy.
- EAElizabeth ArenasJan 5, 20261.0No dark meat long lines in drive thrutakes
- CCCarlos ChalasJan 2, 20265.0Check your order before leaving the drive thur.
- YLYunior LinaresDec 2, 20255.0Excelente comida muy buena atención de la manager mi comida salio rápido y con buena calidad
- ASAlvaro SanchezDec 1, 20251.0Restaurant is dirty. Countertop where you order is dirty and human hair- parking lot has animals eating food/trash. Nice not place.
- EHEdel HidalgoNov 28, 20255.0La manager JOSELIN me dio muy buena atencion muy bun trato ,muy limpio todo el local, los baños tambien muy limpio, la comida super rica y muy bien echa lo recomiendo 100%
Frequently Asked Questions About Pollo Tropical
What are the daily operating hours of Pollo Tropical in Pembroke Pines?
Pollo Tropical in Pembroke Pines is open daily from 10:30 AM until midnight.
Does Pollo Tropical offer delivery services?
Yes, delivery is available daily from 10:30 AM to 11:30 PM, and you can order through their delivery website.
Where is Pollo Tropical located?
Pollo Tropical is located at 8299 Pines Blvd., Pembroke Pines, FL 33024, USA.
What type of cuisine does Pollo Tropical serve?
Pollo Tropical offers a creative take on traditional Cuban dishes and Latin American foods, including grilled chicken and mojo roast pork.
Does Pollo Tropical accept credit and debit card payments?
Yes, Pollo Tropical accepts American Express, Discover, MasterCard, Visa, and debit cards for payment.
Is Pollo Tropical suitable for families and children?
Yes, Pollo Tropical welcomes families and children and offers a children's menu along with high chairs.
Does Pollo Tropical have wheelchair accessible facilities?
Yes, Pollo Tropical has wheelchair accessible entrances, seating, parking, and restrooms to accommodate guests with disabilities.
Does Pollo Tropical offer dine-in, takeout, and curbside pickup options?
Yes, Pollo Tropical offers dine-in seating, takeout, and curbside pickup services.
What are some nearby places to Pollo Tropical that customers might find useful?
Nearby places include 24 Hour Fitness gym for workouts, Bank of America ATM for easy cash access, and Mi Casita Bakery for additional dining options.
How can the nearby 24 Hour Fitness gym complement a visit to Pollo Tropical?
Customers can enjoy a workout session at 24 Hour Fitness and then visit Pollo Tropical nearby for a fresh, flavorful Cuban meal to refuel.