Brand Certified
Pollo Tropical
3.7(1823 reviews)
Certified by Pollo Tropical • Apr 26, 2026
Business Details
11429 Pines Blvd, Pembroke Pines, FL
33026, United States
Certified by Pollo Tropical • Apr 26, 2026
(954) 430-2250
Certified by Pollo Tropical • Apr 26, 2026
https://locations.pollotropical.com/fl/pembroke-pines/11429-pines-blvd
Certified by Pollo Tropical • Apr 26, 2026
About
Certified by Pollo Tropical • Apr 26, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Apr 26, 2026
Hours
Certified by Pollo Tropical • Apr 26, 2026
Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM
Reviews
3.7
1,823 reviews
5 stars
878
4 stars
333
3 stars
187
2 stars
93
1 star
332
- TPTina Persaud'Apr 17, 20265.0I’ve been coming to this Pollo tropical location a few times. I must say the employee or Manager Travis he is just phenomenal. He cares about Great customer service. He’s very friendly very kind. Travis listens very carefully to your order and before handing off your order, he make sure everything is correct. Most of all what stand out about Travis he cares about his staff as well. The communication, the uplifting words, as well as taking care of customers All while being busy is just amazing.
- KMKareen McPhersonApr 12, 20261.0Order a family meal, got home to serve and the whole container with the rice is the bottom of the pot. Absolutely disgusting. If you have no rice let the customer know. Paying so much for your meal and not being able to enjoy it.
- CBChelsea BarrettMar 31, 20265.0I’ve visited this location multiple times and it continues to be my favorite. Always clean, the service is great and the employees are friendly. The manager, Travis, helped me and my family this evening with recommendations on what to order. Will definitely be back!
- RLRobin Cross LLCMar 30, 20265.0Went to Pollo Tropical for the first time In a while and actually got treated like a guest at a restaurant instead of feeling like I’m bothering employees. Hopefully more stores pick up on the idea you’re not just selling food but some level of service. Thanks Travis!
- TSTrish StuMar 29, 20261.0You guys have a very miserable little girl working there. On 3/28 at 11:20 pm I was there and she was screaming about wanting to go home and giving me dirty looks. Hope she finds peace and gets the job she really wants. Her coworkers have to drained.
Frequently Asked Questions About Pollo Tropical
What are the delivery hours for Pollo Tropical in Pembroke Pines?
Pollo Tropical offers delivery daily from 10:30 AM to 11:30 PM.
Where is Pollo Tropical located in Pembroke Pines?
Pollo Tropical is located at 11429 Pines Blvd, Pembroke Pines, FL 33026, United States.
What type of cuisine does Pollo Tropical serve?
Pollo Tropical specializes in Cuban and Latin American dishes, featuring fresh 24-hour citrus marinated chicken and other traditional flavors with a creative twist.
What are the regular operating hours of Pollo Tropical?
Pollo Tropical is open daily from 10:30 AM until midnight, except for holidays such as December 25 when it is closed.
Does Pollo Tropical offer delivery and takeout services?
Yes, Pollo Tropical offers both delivery and takeout services, including curbside pickup and no-contact delivery options.
What payment methods are accepted at Pollo Tropical?
Pollo Tropical accepts major credit and debit cards including American Express, Discover, MasterCard, and Visa, as well as mobile NFC payments.
Is Pollo Tropical family-friendly and accessible?
Yes, Pollo Tropical welcomes families and children, has a children's menu, and features wheelchair accessible entrances, seating, restrooms, and parking.
What nearby restaurants can I visit before or after dining at Pollo Tropical?
Nearby dining options include Miami Subs for sandwiches, Olive Garden for Italian cuisine, Miller's Ale House for pub fare, and Cinnabon for desserts.
Are there nearby shopping options close to Pollo Tropical?
Yes, nearby shopping destinations include JCPenney for department and clothing needs, Bed Bath & Beyond for home decor and kitchen items, and Party City for party supplies.
What are some nearby services and recreational spots near Pollo Tropical?
Nearby services and recreation include Big Blue Swim School for swimming lessons, Conviva West Pines for medical care, Cartoon Cuts for hair styling, and Pines Mobile Notary for notary services.
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