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Wendy's

3.4
(902 reviews)

Business Details

(954) 704-7933

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
17331 Pines Blvd, Pembroke Pines, FL
33029, United States

Hours

Reviews

3.4
902 reviews
5 stars
347
4 stars
161
3 stars
126
2 stars
61
1 star
207

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and unprofessionalism from management.

Food Quality

Many customers expressed dissatisfaction with food quality, citing cold items, incorrect orders, and a decline in freshness.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions in bathrooms.

Order Accuracy

A recurring theme is the frequent inaccuracy of orders, particularly in the drive-thru, leading to customer frustration.

Speed of Service

Customers reported long wait times in both drive-thru and in-store, with some experiencing significant delays in receiving their orders.
  • LR
    Larry Reynolds
    Feb 5, 2026
    1.0
    Every time they forget something and act like it’s your fault and talk garbage when you come back to get what they forgot to put in the bag And now they want 50 cent a sauce no thanks you can keep your sauce and won’t ever see me again also there burgers are half the size they use to be
  • LA
    LAURA ANDRADE
    Feb 3, 2026
    5.0
    Great place! The employees were super helpful, excellent customer service! Thank you
  • DG
    Daylen Garcés
    Jan 9, 2026
    5.0
    Good food and fresh the customer service
  • SS
    Sonia Chavarrias (Sony)
    Jan 6, 2026
    4.0
    The food as always is okay. I don’t know if it depends on the location but this specific location doesn’t cut the bacon for baconator fries. They usually make you wait in the drive through a bit before taking your order. It’s happened about 4 times where they make us wait about 3 minutes before continuing with us,usually with no one ahead of us.
  • BG
    Blessed Graphix
    Nov 26, 2025
    1.0
    Earlier in the day I accidentally left my credit card at the restaurant. Upon realizing this mistake I immediately went to Wendy's to ask if it was at their drive through. I asked for the manager and the employee pointed to her and she looked at me for a brief moment as I tried to explain the situation. She turned her back on me and started cooking fries instead. I asked for another manager but a different employee came to my aid instead. I asked if there was another manager available because the current one was ignoring me. She pointed to the same woman, who looked at me again, continued to ignore my presence and cook food. At this time, the second employee went to the driver through area, found the card and verified it was mine with my driver's license. THE MANAGER IGNORED ME THE ENTIRE TIME with complete disregard! Unprofessional behavior and honestly disrespectful. I'm going to encourage my family to no longer patronize this location. They won't care but this review will be seen anyway. Terrible managerial character was displayed.

Frequently Asked Questions About Wendy's

Is 17331 Pines Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 17331 Pines Blvd in Pembroke Pines?

The drive-thru is open Monday through Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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