Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and unprofessionalism from management.
Food Quality
Many customers expressed dissatisfaction with food quality, citing cold items, incorrect orders, and a decline in freshness.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions in bathrooms.
Order Accuracy
A recurring theme is the frequent inaccuracy of orders, particularly in the drive-thru, leading to customer frustration.
Speed of Service
Customers reported long wait times in both drive-thru and in-store, with some experiencing significant delays in receiving their orders.
LR
Larry Reynolds
Feb 5, 2026
1.0
Every time they forget something and act like it’s your fault and talk garbage when you come back to get what they forgot to put in the bag
And now they want 50 cent a sauce no thanks you can keep your sauce and won’t ever see me again also there burgers are half the size they use to be
LA
LAURA ANDRADE
Feb 3, 2026
5.0
Great place! The employees were super helpful, excellent customer service! Thank you
DG
Daylen Garcés
Jan 9, 2026
5.0
Good food and fresh the customer service
SS
Sonia Chavarrias (Sony)
Jan 6, 2026
4.0
The food as always is okay. I don’t know if it depends on the location but this specific location doesn’t cut the bacon for baconator fries. They usually make you wait in the drive through a bit before taking your order. It’s happened about 4 times where they make us wait about 3 minutes before continuing with us,usually with no one ahead of us.
BG
Blessed Graphix
Nov 26, 2025
1.0
Earlier in the day I accidentally left my credit card at the restaurant. Upon realizing this mistake I immediately went to Wendy's to ask if it was at their drive through. I asked for the manager and the employee pointed to her and she looked at me for a brief moment as I tried to explain the situation. She turned her back on me and started cooking fries instead. I asked for another manager but a different employee came to my aid instead. I asked if there was another manager available because the current one was ignoring me. She pointed to the same woman, who looked at me again, continued to ignore my presence and cook food. At this time, the second employee went to the driver through area, found the card and verified it was mine with my driver's license. THE MANAGER IGNORED ME THE ENTIRE TIME with complete disregard! Unprofessional behavior and honestly disrespectful. I'm going to encourage my family to no longer patronize this location. They won't care but this review will be seen anyway. Terrible managerial character was displayed.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 17331 Pines Blvd in Pembroke Pines?
The drive-thru is open Monday through Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available. You can order through the Wendy's app or at order.wendys.com by selecting this location and entering your delivery address.
Is Wendy's at 17331 Pines Blvd open for breakfast?
Yes, this location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Accepted payment methods include American Express, Cash, Discover, Mastercard, and Visa.
Can I dine in at this Wendy's or use only drive-thru and delivery?
You can dine in, use the drive-thru, or get delivery where available. Curbside pickup is not available at this location.
How can I contact the Wendy's at 17331 Pines Blvd for questions or feedback?
You can call the location directly at (954) 704-7933, reach out via Live Chat on the Wendy's Contact page, call 888-624-8140, or fill out the Wendy's Customer Satisfaction Survey with your receipt details.
Are there any automotive services near this Wendy's if I need a quick oil change or parts?
Yes, nearby automotive services include Jiffy Lube for oil changes, AutoZone for automotive parts, Tire Kingdom for tire sales and repair, and Goodyear Auto Service for tires and oil changes.
Where can I find nearby pharmacies or beauty and wellness services after visiting Wendy's?
Nearby you can find CVS Pharmacy for convenience and medical needs, CVS Beauty for shopping and spa services, Beautiful U Spa and Beautiful U By Kenia for beauty treatments, Sabatino Hair Salon, Massage Envy for massage therapy, and Smile Solutions Dental Group for dental care.
Are there any nearby financial services or banks near this Wendy's location?
Yes, Wells Fargo Bank locations are near this Wendy's that provide banking and ATM services, along with several Bitcoin ATMs like LibertyX Bitcoin ATM and Bitcoin Depot.
What nearby places can help with shipping or mailing needs when visiting Wendy's?
UPS Access Point location nearby can assist with courier and delivery services, shipping, and postal needs.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: