Wendy's

3.7
1779 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8000 Pines Blvd, Pembroke Pines, FL
33024, United States

Hours

Reviews

3.7
1,779 reviews
5 stars
768
4 stars
372
3 stars
246
2 stars
120
1 star
273

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of excellent and poor customer service experiences, with some staff being friendly and helpful while others were rude and dismissive.

Food Quality

Many customers reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Long Wait Times

Numerous reviews highlighted consistently long wait times in both the drive-thru and in-store, leading to customer frustration.

Management Issues

Several reviews pointed to poor management practices, including inadequate training and lack of responsiveness to customer complaints.
  • YS
    Yulia Sanchez
    4 days ago
    5.0
    Todo bien
  • AA
    Adiana A
    Dec 30, 2025
    1.0
    On top of you having to wait extremely long the customer service sucks!
  • JL
    JASON LEMIEUX
    Dec 30, 2025
    2.0
    Too slow serving to come back
  • MN
    marjorie norris
    Dec 8, 2025
    5.0
    Great customer service very funny very helpful and the food was good and fresh
  • AR
    Ashley Rodriguez
    Nov 24, 2025
    1.0
    I visited Wendy’s with my service animal, who is fully ADA-protected and well-behaved. Manager Diani approached my table while I was eating and threatened to call the police if I stayed longer than 30 minutes due to my dog. This was unacceptable, as I was simply eating the food I paid for. After Diani left, manager Alan approached me and claimed that I had to leave because of “corporate policy,” which falsely stated that animals aren’t allowed inside and that customers are only allowed to sit for 30 minutes. These claims are false and violate the Americans with Disabilities Act. I was pressured and rushed to leave based on fake policies and intimidation tactics, despite not having finished my meal. This was discrimination and a clear violation of ADA law. Wendy’s needs to retrain this location immediately. No disabled person should ever be treated this way.

Frequently Asked Questions About Wendy's

Is Pines Blvd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on Pines Blvd?

The drive-thru is open Monday to Thursday from 6:00 AM to 2:00 AM, Friday and Saturday from 6:00 AM to 3:00 AM, and Sunday from 7:00 AM to 2:00 AM.