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Wendy's

3.8
(1223 reviews)

Business Details

(954) 436-5583

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
12650 Pines Blvd, Pembroke Pines, FL
33027, United States

Hours

Reviews

3.8
1,223 reviews
5 stars
569
4 stars
257
3 stars
140
2 stars
85
1 star
172

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.

Food Quality

While some customers praised the freshness and taste of certain items, others reported issues with cold food, incorrect orders, and even food safety concerns.

Cleanliness

Several reviews mentioned unsanitary conditions both inside and outside the restaurant, with calls for better cleaning and maintenance.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and problems with the automated ordering system.

Atmosphere

The atmosphere was described as unsafe and uncomfortable by some, with reports of homeless individuals nearby and a lack of proper air conditioning.
  • MB
    mark beatty
    Feb 14, 2026
    1.0
    A half a piece of bacon on my baconator. This place went down really bad.
  • GC
    Gerardo Cepeda
    Jan 22, 2026
    5.0
    They have a good manager, and it starts with her and ends with her.
  • GP
    Gabriela Pichardo
    Dec 31, 2025
    1.0
    Terrible customer service, I ordered 2 things and only got one, i ordered 2 piece kids chicken tenders with fries and didn’t get it and i noticed when i was home. Also the young lady with grey black hair is rude didn’t bother to give us straws and when asked for ketchup she was ignoring.
  • JL
    Jamie Ledsome
    Dec 28, 2025
    2.0
    We asked to change a drink at the window from a diet to a regular Dr pepper that individual at the window was too focused on his friends coming in to seeing him
  • WW
    WeStandForJustice
    Dec 7, 2025
    1.0
    The food was great but atmosphere is a little bit unsafe. Homeless people every where with employees with horrible attitude

Frequently Asked Questions About Wendy's

Is 12650 Pines Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's, 12650 Pines Blvd, Pembroke Pines?

The drive-thru is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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