Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Food Quality
While some customers praised the freshness and taste of certain items, others reported issues with cold food, incorrect orders, and even food safety concerns.
Cleanliness
Several reviews mentioned unsanitary conditions both inside and outside the restaurant, with calls for better cleaning and maintenance.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and problems with the automated ordering system.
Atmosphere
The atmosphere was described as unsafe and uncomfortable by some, with reports of homeless individuals nearby and a lack of proper air conditioning.
MB
mark beatty
Feb 14, 2026
1.0
A half a piece of bacon on my baconator. This place went down really bad.
GC
Gerardo Cepeda
Jan 22, 2026
5.0
They have a good manager, and it starts with her and ends with her.
GP
Gabriela Pichardo
Dec 31, 2025
1.0
Terrible customer service, I ordered 2 things and only got one, i ordered 2 piece kids chicken tenders with fries and didn’t get it and i noticed when i was home. Also the young lady with grey black hair is rude didn’t bother to give us straws and when asked for ketchup she was ignoring.
JL
Jamie Ledsome
Dec 28, 2025
2.0
We asked to change a drink at the window from a diet to a regular Dr pepper that individual at the window was too focused on his friends coming in to seeing him
WW
WeStandForJustice
Dec 7, 2025
1.0
The food was great but atmosphere is a little bit unsafe. Homeless people every where with employees with horrible attitude
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's, 12650 Pines Blvd, Pembroke Pines?
The drive-thru is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does Wendy's at 12650 Pines Blvd serve breakfast?
Yes, this location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides available.
Is delivery available from this Wendy's location?
Delivery availability depends on your location. Use the Wendy's app or visit order.wendys.com and enter your delivery address to see if delivery is available near you.
What payment methods are accepted at Wendy's on Pines Blvd?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 12650 Pines Blvd?
You can contact the Customer Care team via Live Chat or phone at 888-624-8140, fill out the online customer satisfaction survey referencing your receipt, or call the location directly at (954) 436-5583.
Does Wendy's at 12650 Pines Blvd offer dine-in and drive-thru options?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery where available.
Where can I find the menu and prices for this Wendy's location?
Menu and prices can be viewed online at order.wendys.com or on the Wendy's mobile app after selecting this location.
What nearby restaurants could I visit before or after Wendy's?
Nearby restaurants include La Granja (Peruvian cuisine), Family Tire Distributors area for automotive needs nearby, Latin American Grill (Latin American cuisine), Tijuana Flats (Mexican/Tex-Mex cuisine), and First Watch (American breakfast and brunch).
Are there any car-related services near this Wendy's?
Yes, nearby you will find Montana Capital Car Title Loans, Family Tire Distributors for tire and automotive repair, American Auto Tints for car window tinting, All Tune and Lube for automotive services, and Shell Rapid Lube for oil changes.
Which health and wellness services are located near Wendy's at 12650 Pines Blvd?
Nearby health-related services include The Dental Care Group - Pembroke Pines, dental care group kids (pediatric dentist), Sunrise Medical Group, Periodontics and Oral Implantology Center of South Florida, Proper Health and Wellness Inc., and Proper Wellness & Aesthetics medical spa.
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