Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of professionalism.
Food Quality
Mixed reviews on food quality; while some praised fresh and delicious items, others reported cold food, incorrect orders, and food safety issues.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and a need for deep cleaning in the restaurant.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and problems with the automated ordering system.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
MD
Mary 'Cookie' Dill
Oct 22, 2025
3.0
Auto order broken
LL
Liz Laughin
Oct 5, 2025
2.0
This Wendy’s needs an audit. The computerized order system was OK, but some things needed to be explained in person, but once arriving at counter, the girls have very limited English. the Nuggets had wet substance on them and the sauce was spoiled the ranch sauce was yellow and curdled and old.
JJ
Jorge
Sep 8, 2025
5.0
Bueno y con parqueo
JC
Jim Mc Call
Jul 24, 2025
4.0
Good price - but dang that automated order taking barks like a megaphone 📣 sheesh, areglar fix it🕵️🗽👏
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pembroke Pines, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pembroke Pines, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (954) 436-5583.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 12650 Pines Blvd Wendy’s serve breakfast?
Yes, this Wendy’s location in Pembroke Pines, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's, 12650 Pines Blvd, Pembroke Pines?
The drive-thru is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does Wendy's at 12650 Pines Blvd serve breakfast?
Yes, this location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides available.
Is delivery available from this Wendy's location?
Delivery availability depends on your location. Use the Wendy's app or visit order.wendys.com and enter your delivery address to see if delivery is available near you.
What payment methods are accepted at Wendy's on Pines Blvd?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 12650 Pines Blvd?
You can contact the Customer Care team via Live Chat or phone at 888-624-8140, fill out the online customer satisfaction survey referencing your receipt, or call the location directly at (954) 436-5583.
Does Wendy's at 12650 Pines Blvd offer dine-in and drive-thru options?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery where available.
Where can I find the menu and prices for this Wendy's location?
Menu and prices can be viewed online at order.wendys.com or on the Wendy's mobile app after selecting this location.
What nearby restaurants could I visit before or after Wendy's?
Nearby restaurants include La Granja (Peruvian cuisine), Family Tire Distributors area for automotive needs nearby, Latin American Grill (Latin American cuisine), Tijuana Flats (Mexican/Tex-Mex cuisine), and First Watch (American breakfast and brunch).
Are there any car-related services near this Wendy's?
Yes, nearby you will find Montana Capital Car Title Loans, Family Tire Distributors for tire and automotive repair, American Auto Tints for car window tinting, All Tune and Lube for automotive services, and Shell Rapid Lube for oil changes.
Which health and wellness services are located near Wendy's at 12650 Pines Blvd?
Nearby health-related services include The Dental Care Group - Pembroke Pines, dental care group kids (pediatric dentist), Sunrise Medical Group, Periodontics and Oral Implantology Center of South Florida, Proper Health and Wellness Inc., and Proper Wellness & Aesthetics medical spa.