Wendy's

3.8
1275 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
12650 Pines Blvd, Pembroke Pines, FL
33027, United States

Hours

Reviews

3.8
1,275 reviews
5 stars
590
4 stars
275
3 stars
144
2 stars
91
1 star
175

What are people saying?

AI-generated from recent customer reviews

Food Quality

While some customers praised the food as fresh and delicious, others reported issues with cold items and food safety concerns.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing poor service and negative attitudes from employees.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and a lack of cleanliness in the kitchen area.

Order Accuracy

Many customers reported receiving incorrect orders or missing items, indicating a consistent issue with order fulfillment.

Service Speed

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times being a common theme.
  • GP
    Gabriela Pichardo
    Dec 31, 2025
    1.0
    Terrible customer service, I ordered 2 things and only got one, i ordered 2 piece kids chicken tenders with fries and didn’t get it and i noticed when i was home. Also the young lady with grey black hair is rude didn’t bother to give us straws and when asked for ketchup she was ignoring.
  • JL
    Jamie Ledsome
    Dec 28, 2025
    2.0
    We asked to change a drink at the window from a diet to a regular Dr pepper that individual at the window was too focused on his friends coming in to seeing him
  • WW
    WeStandForJustice
    Dec 7, 2025
    1.0
    The food was great but atmosphere is a little bit unsafe. Homeless people every where with employees with horrible attitude
  • KW
    Kyla Williams
    Nov 21, 2025
    5.0
    On 11/21/25 approximately around 4:10pm I came through the drive through and I ordered a Dave’s double, I must say this was the best Dave’s double I have had at Wendy’s , I just wanna say who ever made that burger needs a raise asap, nothing but pure love was put into this burger.
  • MD
    Mary 'Cookie' Dill
    Oct 22, 2025
    3.0
    Auto order broken

Frequently Asked Questions About Wendy's

Is 12650 Pines Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's, 12650 Pines Blvd, Pembroke Pines?

The drive-thru is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.