Taco Bell

3.9
883 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 298 N. University Drive in Pembroke Pines. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
298 N. University Drive, Pembroke Pines, FL
33024, United States

Hours

Reviews

3.9
883 reviews
5 stars
434
4 stars
193
3 stars
99
2 stars
41
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for friendliness while others are criticized for rudeness and poor attitude.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not matching what was ordered.

Food Quality

Food quality varies significantly; some customers received fresh and hot meals, while others complained about cold, poorly prepared food.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the restrooms, which negatively impacted customer experiences.

Speed of Service

Service speed is inconsistent, with some customers experiencing quick service while others faced long wait times.
  • LM
    Luis Martinez
    Nov 12, 2025
    1.0
    Everytime I go there. I have missing food. They charge you but forget to put the items inside the bag.
  • HM
    Heather McCarty
    Nov 6, 2025
    1.0
    I found hair in my food😡🤢🤮
  • ZM
    Zuni Mejia
    Oct 15, 2025
    1.0
    I told them my order twice to make sure they got it right and they gave me a taco with beans inside an it wasn’t beef im very disappointed
  • NC
    Noeme Caraballo
    Oct 15, 2025
    5.0
    Today My cashier was Jessica. She's the friendliest person I've ever dealt with. The food was fast and hot. Jessica, you're excellent, thank you for your service.
  • CS
    Cilla Smith
    Oct 14, 2025
    1.0
    ⭐ 1-Star Review Dear Taco Bell Management, I wanted to share my disappointing experience on October 14, 2025, around 1AM. The drive-thru employee, Monica H., was extremely rude and short with me. I even gave her a compliment, and she looked at me like I was bothering her. My drink was leaking, so I honked twice for napkins, but no one came back to help. I drove quite a distance since not many Taco Bells are open late, so being treated this way was frustrating. I understand it’s a late shift, but that’s no excuse for poor customer service. Everyone deserves to be treated with courtesy and respect. I work hard and treat others kindly no matter what’s going on in my life — I’d never treat a customer the way I was treated tonight. It honestly felt like she didn’t want to be there and was looking at me with attitude, almost as if she wanted to start a confrontation. I hope this feedback is taken seriously because customer service still matters, especially for loyal customers who go out of their way to visit your stores late at night. – Concerned Customer

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Pembroke Pines?

The Taco Bell at 298 N. University Drive has drive-through hours from 7:00 AM to 4:00 AM Monday through Thursday and Sunday, and until 5:00 AM on Fridays and Saturdays.

Where is the Taco Bell located in Pembroke Pines?

This Taco Bell is located at 298 N. University Drive, Pembroke Pines, FL 33024, USA.