Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Pembroke Pines Subway® Restaurant at 12381 Pembroke Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers frequently praised the cleanliness of the store and the freshness of the food.
Management Issues
Numerous reviews highlighted problems with the management, including rudeness towards employees and customers, as well as inconsistent coupon policies.
Customer Service
While some employees received positive feedback for their service, many customers reported negative experiences due to the manager's behavior and poor treatment.
Food Quality
The quality of the food was often described as fresh, but there were complaints about portion sizes and the quality of certain ingredients.
Employee Treatment
Several reviews noted concerns about the treatment of employees by management, including aggressive behavior and lack of respect.
DS
David Smith
Jan 7, 2024
1.0
Horrible experience. The person working who says his name is Jimmy is an absolute disgrace. He treats the costumers terribly and ruined my day. The portion sizes aren’t good either and he will put much less into the subs compared to other restaurants. I wouldn’t recommend going here at all.
TD
Talichia Dup
Jun 7, 2022
1.0
I usually never have problems with the manager. But this manager is absolutely the rudest person I've met. Went in to get some lunch but had to use the restroom first. The manager critized that we weren't ordering just using the toliet. "He is not stupid."
We weren't going to be subjected to such treatment before we can even order so we left. We went to a different subway (because we really did want subway) and it was a completely 360. Positive attitudes! Wonderful attention to detail! And there was someone training and it was rush lunch wave. We were served fast!