Papa Johns Pizza

3.7
283 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Pembroke Pines, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Pembroke Pines pizza for any occasion. Call us for pizza delivery in Pembroke Pines or stop by 17535 Pines Blvd for carryout to order the best pizza in Pembroke Pines, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
17535 Pines Blvd, Pembroke Pines, FL
33029, United States

Hours

Reviews

3.7
283 reviews
5 stars
150
4 stars
37
3 stars
19
2 stars
11
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Cleanliness

Several customers reported unsanitary conditions, including hair in food and sightings of roaches.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong sizes and missing items.

Food Quality

Mixed feedback on food quality; while some praised the pizza, others reported undercooked or poorly made items.

Delivery Issues

Frequent complaints about late deliveries and unresponsive customer service when trying to resolve issues.
  • FA
    Famous Amos
    Dec 31, 2025
    5.0
    12.31.25....11:55p.. Whoever the guy and lady was working tonight was locked in 👏🏾💪🏾 6 star service, quick in and out. Thanks you.
  • JR
    Jorge Rodriguez
    Dec 28, 2025
    1.0
    I had a disgusting experience at your restaurant and felt helpless and the employees there acted as if it's no big deal and it happens all the time. Upon getting there at 8:42pm, Sunday night. I paid and when i looked to examine the pizza I found a long black hair belonging to the short girl who made my pizza. When I brought it to the attention of the cashier - her response was "do you want another pizza " - I, angered by her response asked to speak to the manager and when he came by he said do you want another pizza or your money back - His name was Dylan(unless he lied) - the then told me that it would time 15 minutes. No one there was wearing gloves or hair nets and the girl who made my pizza - I witnessed her looking at her phone. - So much for cleanliness. I waited at the need to feed my family. I asked for some sought of compensation for me having to wait and was told by Dylan he could make me another pizza or my money back - he was sarcastic about it - to the point that i wanted to teach him some manners - even at end when he kept say "have a good night, have a good night. Please check your pizzas or anything else by them - to make sure there are no hairs roaches or rat droppings
  • JH
    Jorge Herrera
    Dec 5, 2025
    4.0
    I saw 2 german roaches walking on the wall
  • JJ
    Jessie Jones
    Dec 4, 2025
    1.0
    Save your money and buy somewhere else. They have got order wrong multiple times. I ordered an extra large this last time and received a medium. I also ordered the papa bites and when I opened it, it looked like the box had been shaken vigorously. When you try to call and talk to them about it they leave you on hold until you just want to give up. When I called this time I was on hold for over 12 minutes just running through the loop message over and over again. Spend the extra $10 and order local.
  • SA
    Sarah Armada
    Nov 30, 2025
    1.0
    Will is the rudest manager. I’ve been ordering from Papa John’s for over 6 years Every Sunday night for youth group. & he dared to threaten me to take our group discount away because I asked how much 3 regular pizzas were. Mind you, every week food goes to waste because I’m forced to order 5 pizzas from them in order to get the discount, so that’s why I’m asking… so that food does not go to waste. Instead He assumes my motives (trying to say I’m being cheap) when I’m simply trying for food not to go to waste. I cancelled my order and I’m never ordering from here again. Ordering from luv n oven. Took 2 min, same price and great service! Will, learn how to treat people that give you consistent business. Papa John’s just lost a long time customer.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Pembroke Pines?

Papa Johns Pizza delivers from 10:00 AM to 12:30 AM Monday through Thursday, 10:00 AM to 1:30 AM on Friday and Saturday, and 10:00 AM to 11:30 PM on Sunday.

Can I place an order online for delivery or carryout?

Yes, you can order online for delivery or carryout through Papa Johns' website or mobile app.