At Papa Johns Pizza in Pembroke Pines, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Pembroke Pines pizza for any occasion. Call us for pizza delivery in Pembroke Pines or stop by 17535 Pines Blvd for carryout to order the best pizza in Pembroke Pines, along with breadsticks, wings, and more!
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
While some customers enjoyed the pizza, there were multiple complaints about undercooked food, incorrect toppings, and unsanitary conditions.
Management Concerns
Several reviews highlighted issues with management, including unprofessional behavior and lack of accountability for service failures.
Cleanliness
The cleanliness of the establishment was frequently mentioned, with some customers noting it was well-kept while others reported unsanitary conditions.
Customer Experience
Mixed reviews on overall customer experience, with some praising friendly staff and quick service, while others expressed frustration with order accuracy and responsiveness.
BB
Bruce Bernath
Nov 2, 2025
5.0
I had a great experience and placed carry out order with Nicholas he was very professional friendly and understood my questions for placing the order. It was a stuffed crust, extra cheese and pepperoni it was awesome and delicious, I highly recommend this location.
JM
Joe Mendez
Nov 1, 2025
1.0
If I could give less than a 1 star I would. We ordered pizza for Halloween night on Thursday for delivery Friday evening. 24 hours in advance. Pizza didn’t show up, tried to call of course no answer. Went there in person and there were tons of pissed off people standing around. Took forever to talk to someone the girl finally told me that my order wasn’t even up yet on the board. I said how can other orders be ahead of me if I ordered yesterday? The only shining moment here was the young girl at the counter trying her best to resolve issues. I asked to talk to the manager who was standing six feet away. He wouldn’t come talk to me. Typical issue as we’ve had problems with this location previously and same type of service. Another woman came in and was extremely frustrated that her order which she placed at noon had been cancelled. Again instead of coming out to talk to anyone he yells out “ we have 640 pizzas to make”. Well maybe you should have considered capacity and timing and stopped talking orders. In any event the girl who DID have customer service ended up giving me three other pizzas and sent me on my way. The other bright light was that two and a half hours later which was three hours after it was supposed to be delivered a dude shows up with three additional pizzas.
At the end of the day this manager is terrible. No customer service skills, three his team under the bus and wouldn’t help them, in the past his store has forgotten stuff for delivery and when we call it in he says “sure I can deliver it but I’ll have to charge you”. He wants to charge me for the stuff I ordered that his team didn’t deliver right in the first place.
My advice. Go to Pizza Hu, Coleys Pizza or get a take out from Costco. Avoid this Papa John’s
JA
James Ankrum
Oct 30, 2025
5.0
Picked up and enjoyed shortly thereafter!!
SM
shari m.
Aug 23, 2025
1.0
This place is going downhill with service and food. Today was the last try- won’t be going back.
What are the delivery hours for Papa Johns Pizza in Pembroke Pines?
Papa Johns Pizza delivers from 10:00 AM to 12:30 AM Monday through Thursday, 10:00 AM to 1:30 AM on Friday and Saturday, and 10:00 AM to 11:30 PM on Sunday.
Can I place an order online for delivery or carryout?
Yes, you can order online for delivery or carryout through Papa Johns' website or mobile app.
What menu items does Papa Johns offer?
Papa Johns offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Where is Papa Johns Pizza located in Pembroke Pines?
It is located at 17535 Pines Blvd, Pembroke Pines, FL 33029.
Does Papa Johns provide contactless delivery?
Yes, Papa Johns offers no-contact delivery service for customer safety.
What are the takeout hours for this Papa Johns location?
Takeout is available from 10:00 AM to 12:15 AM Monday through Thursday, 10:00 AM to 1:15 AM on Friday and Saturday, and 10:00 AM to 11:15 PM on Sunday.
Are there other pizza places near Papa Johns Pizza?
Yes, nearby pizza restaurants include Domino's Pizza and another Papa John's Pizza location.
What nearby places can I visit before or after enjoying Papa Johns Pizza?
You can visit Vecky Bakery cafe for desserts or refreshments, or relax at U Relax Spa nearby.
Are there fitness or martial arts centers near Papa Johns Pizza?
Yes, Warrior Martial Arts and Premier Martial Arts clubs are located nearby for fitness and sports activities.
Where can I find pharmacies near Papa Johns Pizza in Pembroke Pines?
Nearby pharmacies include Pill Box Pharmacy and Pill Box Pharmacy and Medical Supply, convenient for health needs.