Brand Certified
McDonald's
3.4(1111 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
18489 Pines Blvd, Pembroke Pines, FL
33029, United States
Certified by McDonald's • Mar 01, 2026
(954) 430-5330
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,111 reviews
5 stars
430
4 stars
198
3 stars
144
2 stars
80
1 star
259
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of efficiency.
Order Accuracy
Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and unclean dining areas.
Speed of Service
Customers consistently noted long wait times, particularly in the drive-thru, with some experiencing delays of over 20 minutes.
Food Quality
Feedback indicated that food was often served cold or poorly prepared, contributing to a negative dining experience.
- RPRichard Przybocki5 days ago2.02 separate visits I order breakfast and large coffee. I always eat in and get a refill at ever McDonald's. This one gives me a small refill like i don't deserve one with a look like I shouldn't be asking for it. 1st time i asking why it's small and she said they don't have anymore left. Lol or too lazy to make some fresh. I won't be back after the 2nd time.
- LPLilia PerezFeb 18, 20265.0Fast services
- HKHideo KenjiFeb 8, 20261.0This would be one of the best locations to try an AI and Robotics test on. The workers here are so clueless and have no management when it comes was there ordering food at the time. (I think the AI test would fail anyway)
- SHSarah HaganJan 26, 20261.0Bathrooms were out of soap as well as every single hand sanitizer station. They were all bone dry and nobody knew. Nobody is washing their hands before serving your food.
- PFpolitical FactJan 18, 20261.0Damaris, who I was told was the supervisor need to be removed from this store!! I have lived in Chapel Trail for 21 years and have NEVER been made to feel as she made me feel after ordering from thus store today. I ordered 1 big breakfast, 4 hotcakes with sausage and eggs. I asked for two syrups each (10 total as I had 5 meals). Was that a special request??? She found it important to tell me that she was doing ME a favor with giving me 2 syrups per meal....then was upset that I was upset about it. McDonalds has been around for 100 years. I spent over $43 for this order and I can't request two syrups per meal?? Then had to be addressed as if an exception was made. Get a grip and hire people with some service skills..I will be writing to corporate!!
Frequently Asked Questions About McDonald's
What are the regular in-store hours for McDonald's at 18489 Pines Blvd, Pembroke Pines?
McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the McDonald's drive-through service available?
The drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
What are the delivery hours for McDonald's at this location?
Delivery is available from 6:00 AM to midnight on most days, extending to 1:00 AM on Fridays and Saturdays.
What delivery and pickup services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online or through an app?
You can order via the McDonald's app on the Apple App Store or Google Play Store, or use the delivery website at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-through?
Yes, this location features a drive-through service.
What are some nearby businesses where I can go before or after visiting McDonald's?
Nearby, you can visit Latin Bakery Cafe Express for coffee and pastries, Winn Dixie for grocery shopping, or enjoy Pizza Hut for more dining options.
Are there any nearby professional services close to McDonald's that might be useful?
Yes, professional services nearby include Arte Ingenieria Photography and The JR Moore Group, Inc. for event photography, and Undeniably Obvious Choice for fitness training.
If I take public transit to McDonald's, what are some landmarks or businesses to look out for?
Look for OMZ Insurance and Pedro Manzo Insurance nearby; these insurance agencies can help orient you as you approach McDonald's at 18489 Pines Blvd.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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