Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
Many reviews highlighted issues with missing or incorrect items in orders, leading to customer frustration.
Food Quality
Several customers noted that the food was often cold, poorly prepared, or lacked flavor.
Cleanliness
There were complaints about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their excellent service and friendliness.
MS
Mike Spencer
Dec 16, 2025
5.0
Quick drive thru order with app and cashed in on rewards.
EE
Eazyaspiemoving
Dec 8, 2025
5.0
Excellent service and excellent food.
AY
attiume yami
Dec 6, 2025
1.0
I ordered a smoothie not frosty. yes a smoothie has ice in it but the whole point of a smoothie is to be able to drink it through a straw. And lets not forget absolutly 0 flavor, barley even the faintest hint of strawberry flavoring. As if this wasen't bad enough I also ordered a 20 piece chicken nuggets and a large small fries. i ask for barbcue sauce and when I ask if I can have another 2 (its a big combo and its going to be shared with other people) employee has the audacity to snarl at me. yeah stay away from this location. The other comments are not lying.
How can I order McDonald's food online or through an app?
You can order via the McDonald's app on the Apple App Store or Google Play Store, or use the delivery website at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-through?
Yes, this location features a drive-through service.
What are some nearby businesses where I can go before or after visiting McDonald's?
Nearby, you can visit Latin Bakery Cafe Express for coffee and pastries, Winn Dixie for grocery shopping, or enjoy Pizza Hut for more dining options.
Are there any nearby professional services close to McDonald's that might be useful?
Yes, professional services nearby include Arte Ingenieria Photography and The JR Moore Group, Inc. for event photography, and Undeniably Obvious Choice for fitness training.
If I take public transit to McDonald's, what are some landmarks or businesses to look out for?
Look for OMZ Insurance and Pedro Manzo Insurance nearby; these insurance agencies can help orient you as you approach McDonald's at 18489 Pines Blvd.