McDonald's

3.4
1106 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18489 Pines Blvd, Pembroke Pines, FL
33029, United States

Hours

Reviews

3.4
1,106 reviews
5 stars
429
4 stars
198
3 stars
144
2 stars
79
1 star
256

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many reviews highlighted issues with missing or incorrect items in orders, leading to customer frustration.

Food Quality

Several customers noted that the food was often cold, poorly prepared, or lacked flavor.

Cleanliness

There were complaints about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific employees for their excellent service and friendliness.
  • MS
    Mike Spencer
    Dec 16, 2025
    5.0
    Quick drive thru order with app and cashed in on rewards.
  • EE
    Eazyaspiemoving
    Dec 8, 2025
    5.0
    Excellent service and excellent food.
  • AY
    attiume yami
    Dec 6, 2025
    1.0
    I ordered a smoothie not frosty. yes a smoothie has ice in it but the whole point of a smoothie is to be able to drink it through a straw. And lets not forget absolutly 0 flavor, barley even the faintest hint of strawberry flavoring. As if this wasen't bad enough I also ordered a 20 piece chicken nuggets and a large small fries. i ask for barbcue sauce and when I ask if I can have another 2 (its a big combo and its going to be shared with other people) employee has the audacity to snarl at me. yeah stay away from this location. The other comments are not lying.
  • MS
    Mukunda Satchidanand
    Nov 27, 2025
    5.0
    Nice location. Prefer this to other McDonald's
  • GM
    Gabriella De Marco
    Nov 10, 2025
    1.0
    You buy large fries they give you half and cold !

Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's at 18489 Pines Blvd, Pembroke Pines?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the McDonald's drive-through service available?

The drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.