McDonald's

3.5
1986 reviews
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Business Details

12480 S Pines Blvd, Pembroke Pines, FL
33027, United States
(954) 436-2342
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12480 S Pines Blvd, Pembroke Pines, FL
33027, United States

Hours

Reviews

3.5
1,986 reviews
5 stars
808
4 stars
385
3 stars
235
2 stars
138
1 star
420

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Food Quality

Several reviews mentioned issues with food quality, such as cold items, old fries, and poorly prepared meals.

Drive-Thru Experience

The drive-thru service was consistently criticized for being slow and unresponsive, with many customers expressing frustration over long wait times.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions and poor maintenance.
  • VA
    Veronica Acosta
    Nov 17, 2025
    5.0
    I have lunch at this McDonalds quite often since it's across from my job. Normally the service at a fast food restaurant is subpar but lately, I love Shahir the general manager. He goes above and beyond and with him as GM, fast food because rapid food because of his speedy service.
  • GG
    Gabriel Gonzalez
    Nov 17, 2025
    1.0
    I can’t believe they actually gave me a mc chicken that was bitten already…
  • MM
    Mike Mike
    Nov 16, 2025
    1.0
    Waited in line in drive through for 45 minutes and watched many people leave the line then finally got my food and everything was cold old and stale, absolutely disgusting do not ever come here!
  • AA
    Antonella Atkins
    Nov 6, 2025
    1.0
    Earlier today, I made a phone call and began speaking in Spanish. The person who answered responded by asking, “Is this a joke?” and then stated that they had my name and phone number. Shortly after, they proceeded to threaten me simply for speaking Spanish. I am deeply hurt and disappointed by this behavior, and I sincerely hope that this individual takes the time to reflect on their actions and the impact of their words.
  • PG
    Patricia Gonzalez
    Oct 26, 2025
    1.0
    This McDonald's location is a disaster. I've come here several times to give it a try, but it keeps getting worse. This last time I wanted to pick up my order curbside, the employee brought me an incomplete order. She only brought me the burgers, no drinks, and nothing else. I had to honk at her to get her to come back so I could tell her. I told her, but she left quickly, and I couldn't tell her I also needed a Happy Meal. When I came back, I told her, and her response was totally unacceptable. She said, "You'll have to get out and get it because I have more orders," and to top it all off, when I walked in, she didn't even know what my Happy Meal combo was. A total disaster. The manager was at the front desk and knew what had happened and didn't even come over to apologize for the mistake. Pathetic McDonald's.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 12480 S Pines Blvd, Pembroke Pines?

McDonald's is open 24 hours a day, 7 days a week, from Monday through Sunday.

Does this McDonald's location offer drive-thru services?

Yes, the McDonald's at 12480 S Pines Blvd has a drive-thru open 24/7.