McDonald's

3.8
2508 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1490 N University Dr, Pembroke Pines, FL
33024, United States

Hours

Reviews

3.8
2,508 reviews
5 stars
1,225
4 stars
467
3 stars
351
2 stars
140
1 star
325

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration.

Customer Service

Feedback highlighted a mix of friendly and rude staff interactions, with several customers expressing dissatisfaction with management's handling of complaints.

Food Quality

While some customers praised the freshness and quality of the food, others noted inconsistencies, such as undercooked items and poorly made drinks.

Service Speed

Customers experienced long wait times, especially during busy hours, despite some reports of quick service during less crowded times.

Cleanliness

The location was generally noted for being clean, but some customers mentioned issues with the dining area and facilities.
  • CM
    chris m
    Nov 14, 2025
    1.0
    ordered multiple very large meals to eat inside the store, order was missing a food item while i was still inside, i went back to get my ask for my item that was missing and i talk to a supposedly a manager taking his anger out for being bald saying it was in the bag, he made go back and check to come back
  • OK
    Oleksandr Konosevych
    Nov 13, 2025
    1.0
    Servicio pésimo y trato totalmente irrespetuoso hacia los repartidores. Mi pedido estuvo listo y tirado en una mesa, pero la empleada se negó a entregarlo y me hicieron esperar más de 20 minutos sin ninguna razón. Además, me insultaron y me hablaron de manera ofensiva. Un lugar donde el personal demuestra una actitud discriminatoria y cero profesionalismo. Si valoras tu tiempo y un trato digno, mejor evita este McDonald’s. No recomiendo venir aquí bajo ninguna circunstancia.
  • AA
    aydan
    Nov 10, 2025
    5.0
    I personally love this mcdonalds and the employees/managers are always super nice and considerate, helpful when something goes wrong and things hardly ever do. I love the location and environment as well it’s very peaceful. 10/10 stars!!
  • AD
    A D
    Nov 6, 2025
    1.0
    The worst meal ever. My takeout BigMac had two patties shoved between the bun. Few morsels of onion and lettus. If there was secret sauce, it was in a secret location. Fries - hard as rock likely sitting under heat lamp. Get your act together McDonald's. If your employees couldn't care to work, close the place down or sell it to Shake Shack. Disgraceful.
  • LS
    List Lucia Hing Sar
    Nov 6, 2025
    1.0
    Más de dos horas intentando obtener mi orden pérdida total de tiempo ,llamas a la tienda y te atienden en mala forma reclamando que ya había llamado 2 veces .acaso un servicio de comida rápida tarda más de 30 min en procesarse?????

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1490 N University Dr, Pembroke Pines?

McDonald's at 1490 N University Dr, Pembroke Pines is open 24 hours every day of the week.

Does this McDonald's location offer drive-through service, and what are its hours?

Yes, McDonald's at this location has a drive-through open 24/7, available every day.