Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pembroke Pines, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
393 reviews
5 stars
210
4 stars
90
3 stars
34
2 stars
16
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their friendliness while others are criticized for rudeness and lack of professionalism.
Order Accuracy
Many customers reported issues with incorrect orders, leading to frustration and dissatisfaction.
Cleanliness and Safety
Concerns were raised about cleanliness and safety, with reports of unsanitary practices and inadequate management of customer interactions.
Management Issues
Several reviews highlighted poor management practices, including inadequate staffing and failure to address customer complaints effectively.
Product Availability
Customers frequently noted that items were out of stock or that the store closed earlier than advertised, leading to disappointment.
- ECEmily CarterSep 25, 20255.0I really like D&D – they are always delicious. I don’t go there very often, but whenever I do, I’m satisfied with the quality. Sometimes the service can be a bit lacking, but it’s never a big issue. Overall, a place I enjoy and would recommend.
- KYKo YenaSep 25, 20251.0Such a poor management team. There is a Hispanic lady who work there night shift, got tattoo, blonde hair and full of rings in her fingers. She need to fix her attitude and tone towards talking to customers. Shows lack of professionalism or customer service skills. I went to drive thru ordered hot latte a medium size and ask her politely to fill the cup to the top ,since i mentioned no foam even i am willing to pay extra money for it. She directly said No i can’t do neither we are supposed to do. This is not first time i am ordering from dunkin, and she was teaching me what they are supposed to do and not. Very funny.
- PHProud HaitianAug 7, 20251.0The management at Dunkin Donuts should ensure the safety and peace-of-mind of all customers, especially the elderly and vulnerable. I witnessed an African American man with dreadlocks open the door for my mother and follow her inside the Dunkin Donuts. He was standing next to her, side by side, in front of the SAME register. This man should not be asking or harassing women to buy things for him! The staff at Dunkin Donuts should remain vigilant and exercise discernment to ensure all customers are safe and not harassed in any capacity. This same man seen me take a photo of him and he ran out and chased me in an aggressive way. He appeared mentally unstable. The place should be safe and free from bullies that are harassing the elderly!
- VVVeronica VilchezJul 18, 20255.0I didn’t get his name, but the black young man with the dreadlocks that works in the afternoons is so sweet. He’s so kind and engaging with the customers. What a polite and sweet young man. 10/10 customer service from him!
- LOLuis OrtizJun 5, 20255.0I love this Dunkin because of certain workers Anthony Quan Alex and the manager because they pay attention to detail and always treat you with the utmost respect
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Pembroke Pines, FL?
Dunkin' in Pembroke Pines is open daily from 4:30 AM to 5:00 PM.
Does Dunkin' in Pembroke Pines offer delivery and curbside pickup services?
Yes, Dunkin' offers delivery and curbside pickup services at this location.
What special holiday beverages are currently available at Dunkin'?
Currently, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of the holiday menu.
Does Dunkin' in Pembroke Pines offer breakfast and lunch meals?
Yes, Dunkin' serves breakfast, lunch, and brunch meals at this location.
Can I use the Dunkin' mobile app to order ahead at the Pembroke Pines location?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience.
Is there a drive-thru available at this Dunkin' location?
No, this Dunkin' location does not have a drive-thru service.
What payment methods are accepted at Dunkin' in Pembroke Pines?
Dunkin' accepts debit and credit card payments at this location.
What nearby places can I visit before or after enjoying Dunkin' in Pembroke Pines?
Nearby places include Lutong Pinoy Filipino Cuisine for authentic Filipino dishes, UPS Access Point location for your shipping needs, and My Princess Palace Spa for relaxation and beauty treatments.
Is there a nearby facility where I can send packages close to Dunkin'?
Yes, the UPS Access Point location is close by, making it convenient to handle your courier and shipping needs before or after your visit to Dunkin'.
Are there nearby dining options around Dunkin' for a variety of cuisines?
Yes, nearby dining options include Lutong Pinoy Filipino Cuisine and Amay's Carinderia & Catering for Filipino food, as well as Neil's Jamaican Restaurant and Macca Tree Caribbean Restaurant for Caribbean flavors.