Dunkin'

3.3
452 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pembroke Pines, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
17720 Pines Blvd, Pembroke Pines, FL
33029, United States

Hours

Reviews

3.3
452 reviews
5 stars
184
4 stars
72
3 stars
39
2 stars
27
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor interactions.

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Atmosphere

Several reviews mentioned uncomfortable conditions inside the store, including poor air conditioning and a lack of cleanliness.

Product Quality

Customers expressed disappointment with the quality of food items, including stale or improperly prepared items.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyable food, indicating that experiences can vary.
  • MM
    MP
    Nov 28, 2025
    5.0
    Plain toasted Bagel with cream cheese and an iced matcha to go. It's a favorite of mine
  • KS
    kerian smith
    Oct 28, 2025
    2.0
    I usually come to this Dunkin’ and go through the drive-thru, but since I was early today, I decided to go inside. One of the employees — African American male with tattoos on his neck who looked like he absolutely hated life — took my order. When I politely went back to mention something was missing, he seemed way too eager to argue. I’m not sure if someone spit in his cereal this morning or if he’s just mad about having to work, but either way, he clearly needs to be retrained on basic customer service. I wasn’t about to go back and forth with someone at 7 a.m.
  • AR
    Adam Roelofse
    Oct 14, 2025
    5.0
    Good breakfast for my kids before school. Friendly and expedient
  • AP
    Angela Avella de Perez
    Oct 9, 2025
    5.0
    Great customer service. They recommended me to download app so I can get rewards.
  • RD
    Rara Santana de Damas
    Oct 5, 2025
    5.0
    Busy busy all the time, that tells you THEY HAVE GREAT FOOS, GREAT COFFEE ☕️, NICE SERVICE

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Pembroke Pines?

Dunkin' in Pembroke Pines is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.