Brand Certified
Dunkin'
3.6(942 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
9901 Pines Blvd, Pembroke Pines, FL
33024, United States
Certified by Dunkin' • Mar 01, 2026
(786) 623-8787
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pembroke Pines, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
942 reviews
5 stars
416
4 stars
178
3 stars
108
2 stars
47
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unprofessional staff, particularly an older female employee who is frequently mentioned negatively.
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong selections, leading to frustration and dissatisfaction.
Cleanliness and Hygiene
Several reviews noted cleanliness issues, particularly in the bathrooms, and concerns about staff hygiene practices.
Coffee and Food Quality
While many customers praised the quality of coffee and food, there were also complaints about inconsistencies in preparation and freshness.
Wait Times
Customers frequently mentioned long wait times for service, both for taking orders and receiving food, contributing to a negative experience.
- MDMelanie D'Hoy6 days ago5.0Hoy me hicieron el mejor cafe que me he tomado en Dunkin. Gracias.
- DLDaniel LiFeb 20, 20265.0I’m a regular here and I absolutely love this Dunkin! I come in pretty often, and it’s honestly become part of my routine. The donuts are always fresh, the coffee is consistent, and everything tastes great every single time. What really makes this place special is the staff. They are so warm and welcoming. Every time I walk in, they greet me like they already know me, ask how I’m doing, and treat me with so much kindness. It doesn’t feel like a typical customer experience — it feels like family. One time they even gave me a small gift, which truly meant a lot to me. It’s little gestures like that that show how much they care. I’ll definitely keep coming back and recommending this place to everyone I know!
- DSDominic SebastianFeb 5, 20265.0This place is very busy, which shows how popular it is, but the customer service staff and employees are still extremely friendly and welcoming. They work efficiently and handle everything in a clean and professional way. Overall, it’s a great place with an excellent experience！
- LALuz AngaritaJan 16, 20261.0you can't get someone to answer phone, when you call, there is a guy that answers "hello" not Dunkin d or anything. just hello. when I ask if this is Dunkin, he gives a very short "yes" I wanted to place a large order for work, but there is no one to talk to. ☹️
- TRTevin RaphaelJan 10, 20263.0Food coffee and donuts great as usual. But there’s an older Caucasian lady there who makes the ordering experience so unpleasant. She rushes you through your order. Finishes your words and makes you feel like you’re wasting her time. Got an attitude because I didn’t know a certain special only lasts for 3 months. I don’t work there lady. I’m going to just start doing my orders through the app for pick up so I don’t have to deal with her. She does it with everyone. Needs to be addressed. Very poor customer service
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Pembroke Pines, FL?
Dunkin' in Pembroke Pines is open Monday to Friday from 4:00 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday drinks are available currently at Dunkin' Pembroke Pines?
You can try the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season.
Is there a drive-thru option available at this Dunkin' location?
Yes, this Dunkin' in Pembroke Pines offers a drive-thru for your convenience.
What types of meals are served at Dunkin' Pembroke Pines?
This Dunkin' serves breakfast, lunch, and brunch meals, catering to various daily meal needs.
Can I order ahead using the Dunkin' mobile app for this location?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab-and-go experience at this location.
What are some nearby places of interest close to Dunkin' Pembroke Pines?
Nearby places include Palm Square Lawnmower Repair, Goldfish Swim School, Massage U Spa, Atlantic Montessori School, The Roasted Pepper Italian Restaurant, Baskin-Robbins, and Trust Pharmacy.
How can visiting nearby Goldfish Swim School complement a stop at Dunkin'?
After enjoying a swim lesson or exercise at Goldfish Swim School nearby, you can conveniently stop by Dunkin' for a coffee or breakfast sandwich to refuel.
Are there dining options near Dunkin' for those wanting to try different cuisines?
Yes, nearby dining options include The Roasted Pepper (Italian cuisine), Las Vegas Cuban Cuisine, and Los Frijolitos Restaurant offering Colombian and Mexican food.
Can families visiting Atlantic Montessori School access Dunkin' easily nearby?
Yes, families visiting or dropping off at Atlantic Montessori School can conveniently access Dunkin' Pembroke Pines for breakfast or a snack before or after school activities.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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