Dunkin'

3.6
925 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pembroke Pines, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9901 Pines Blvd, Pembroke Pines, FL
33024, United States

Hours

Reviews

3.6
925 reviews
5 stars
408
4 stars
177
3 stars
107
2 stars
47
1 star
186

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, with specific complaints about a particular employee named Jodi.

Order Accuracy

Many customers reported issues with incorrect orders and items missing from their orders, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions, including unclean bathrooms and poor food hygiene practices.

Service Speed

Customers frequently noted long wait times for orders, both in-store and at the drive-thru, often exceeding reasonable expectations.

Staff Friendliness

While some employees received praise for their friendly service, the overall sentiment indicated a lack of consistent friendliness among staff.
  • MA
    Monique Andre
    Nov 13, 2025
    5.0
    Coffee is sooooo good. But if it wasn’t for that, I really wouldn’t go there.
  • JA
    Joseph Gonzalez (Aegishand)
    Oct 28, 2025
    1.0
    This location is a nightmare the staff is rude the men's room had no tissue of any kind, no soap. Was unclean from entry this facility does not uphold the standards of Dunkin. The worst experience i have ever had at DDs. One of the woman talked trash in Spanish not knowing im Latin and understood everything she said. Which made it even worse.
  • MN
    Melissa Norman
    Oct 21, 2025
    4.0
    I love this Dunkin but ONLY drive thru ! The older lady in the front who’s name tag says Jodi is a bit rude and hard of hearing tbh I told her my order twice and had to show her my phone … when I asked for cold foam she told me hold on I guess she was typing my order idk but when she handed my coffee no col foam and I didn’t feel like arguing with her, terrible experience ! I remember her from when I moved her 3 year ago and she hasn’t changed she was rude than lol that’s how I remember her lol the drive through people are super friendly the young girl and guy are always super polite and always say have a nice day or something friendly but ms Jodi just ruins going inside for me
  • AJ
    Amina Joseph
    Sep 26, 2025
    5.0
    Love going to this Dunkin Store during lunchtime with my coworker, always have the best experience with Maria and Sofia, very kind, thoughtful and generous. They always know how to our refreshers!!
  • CC
    Carlos
    Aug 24, 2025
    5.0
    Very friendly personal

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Pembroke Pines, FL?

Dunkin' in Pembroke Pines is open Monday to Friday from 4:00 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.