Dunkin'

3.9
422 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pembroke Pines, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11970 Pines Blvd, Pembroke Pines, FL
33026, United States

Hours

Reviews

3.9
422 reviews
5 stars
231
4 stars
71
3 stars
41
2 stars
17
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of communication.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions, including improper food handling and cleanliness concerns in the restaurant.

Coffee Quality

While many praised the coffee, there were complaints about weak or poorly made drinks.

Staff Friendliness

Some customers experienced friendly service, but this was inconsistent, with many noting a lack of warmth from staff.
  • MS
    Marian Simancas
    Sep 20, 2025
    5.0
    Very good coffee
  • RR
    Roman
    Aug 31, 2025
    3.0
    Had to wait 10 mins for my order while the app said it was ready. And never got my receipt so I can report my business expenses.
  • PP
    Piedad Pizarro-tolsa
    Aug 27, 2025
    1.0
    Holding spoons and forks hostage and being rude when we ask for one is insane.
  • RZ
    Regina Zaetz
    Aug 26, 2025
    2.0
    Not pleasant. Good donuts but staff could not care less.
  • SS
    Shane
    Aug 6, 2025
    3.0
    This location is acceptable but does not meet the usual Dunkin' standards. The staff could be friendlier, but my order was prepared quickly. I believe that additional staff training would greatly improve this location.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Pembroke Pines, FL?

Dunkin' in Pembroke Pines is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, Dunkin' Pembroke Pines offers both delivery and curbside pickup services.