Dunkin'

3.9
428 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pembroke Pines, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11970 Pines Blvd, Pembroke Pines, FL
33026, United States

Hours

Reviews

3.9
428 reviews
5 stars
235
4 stars
72
3 stars
41
2 stars
17
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and lack of attention to orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

Several customers expressed concerns about unsanitary conditions, including improper food handling and cleanliness of the establishment.

Staff Friendliness

While some customers praised friendly staff, many others noted a lack of friendliness and engagement from employees.

Product Quality

Feedback on food and drink quality was mixed, with some enjoying the coffee and donuts, while others complained about poorly made drinks and stale items.
  • RA
    Rob Austra
    Dec 23, 2025
    5.0
    Very friendly and quick on the order.
  • MM
    Melanie Morales
    Dec 12, 2025
    1.0
    I went in today at 12:30 with my friends during her birthday to ask if they did Birthday freebies. There was a line so we chose to kindly ask the lady next to the pick up order station and we said excuse me three times, she was less than a foot away from us and wouldnt turn around, everybody in the building was hearing us and seeing her ignore us. She ended up turning around facing my friend and giving her the hand cutting off my friend. We not once disrespected her we politely were saying excuse me while she ignored us. The other lady working register even saw us and did not bother to help the situation, we ended up leaving. Very bad service, very rude, definitely not going back to this dunkin donuts location.
  • MS
    Marian Simancas
    Sep 20, 2025
    5.0
    Very good coffee
  • RR
    Roman
    Aug 31, 2025
    3.0
    Had to wait 10 mins for my order while the app said it was ready. And never got my receipt so I can report my business expenses.
  • PP
    Piedad Pizarro-tolsa
    Aug 27, 2025
    1.0
    Holding spoons and forks hostage and being rude when we ask for one is insane.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Pembroke Pines, FL?

Dunkin' in Pembroke Pines is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, Dunkin' Pembroke Pines offers both delivery and curbside pickup services.