Chipotle Mexican Grill

Reviews

• DT

  Dwayne Tulloch

  Nov 17, 2025
  1.0
  I ain’t coming back to this store. Gone are the days of quality customer service. Cashier who barely speaks English rudely taps on the card machine instead of saying hey your bill is $10.95 etc. and a thank you have a nice day.
• LR

  LIENA DEL ROSARIO

  Oct 23, 2025
  1.0
  Voy por dos bol y dos quesadillas al llegar a mi casa lejos de ahí solo los platos no estaban ambas quesadillas
• YT

  Yolanda Taylor

  Oct 17, 2025
  1.0
  I received the worst service ever at Chipotle today. While ordering, I politely asked the server making the bowls if I could have vinaigrette to go with my bowl. Instead of responding kindly, she rudely told me, “I don’t work that area. Ask the lady in the front, not me.” This level of unprofessionalism was shocking. I then asked her if she could put out fresh rice, as the old rice was almost finished. Once again, she responded with rudeness, saying, “This rice is going on top anyway,” and angrily slammed the spoon against the metal container while mixing the old rice with the new. I felt completely disrespected. Her attitude was completely unacceptable. I asked for her name and believe she was named Marie, serving at 10:19 PM tonight. This was my first time at this location, and I will not be returning. Chipotle should ensure their staff is trained to treat customers with respect and professionalism. This experience has left a terrible impression, and I hope they address these issues.
• KS

  kevin sandrea

  Oct 17, 2025
  1.0
  The guy at the register, Ethan, was great very professional. The person who served my rice and chicken also did a good job. The issue was with the lady at the end of the line. I clearly asked for half chicken and half steak. She looked at my bowl and told me she couldn’t because I already had chicken, saying adding steak would count as a “double.” That’s completely false. I wasn’t asking for double meat I was asking for half and half, which is a normal request at every other Chipotle. It’s insane that a half-and-half bowl should suddenly jump from about $10 to $16. That makes no sense. Her attitude and refusal were unacceptable, and it ruined the entire experience. Train your staff properly or get people who understand basic customer service. Ethan and the first guy were fine the lady was not. I left angry and disappointed. This needs to be addressed immediately.
• LE

  Leo y Dai Escalona

  Oct 14, 2025
  1.0
  I went in at this chipotle at 11:54pm at night and I know I was going with my mindset that I had to adapt to what was left due to the time , I went ahead and I asked to see if they plain rice which at this time I knew chances are that they didn’t had due to that it was about to close, the guy that attended gives me a gesture of like disappointment and wasn’t even able to tell me “no we didn’t had” then he turned around for a good 2 to 3 minutes giving me his back and talking to the chef and asking the chef that if he wanted to take care of my order, then I asked the chef already mad because I caught on what was going on that the guy didn’t wanted to attend me and the chef was nice enough to tell the guy to make the burrito I ended up ordering , chef was nice then the lady at the cash register was nice as well and I spoke to the manager which was also nice , my point is if the guy that made my burrito didn’t wanted to work he could just easily don’t work for chipotle anymore , I understand the time and that they are tired and I own a Bussines and I know that customers aren’t always right but if I am your last customer of the day I want my crew to get you in and out with your order as fast as possible. If there is certain foods missing I understand due to the time , if he and the crew is tired I can see that , what is unacceptable is the poor customer service the guy that made my burrito gave me .

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