Business Details
About
Mexican Restaurant
Chipotle Pembroke Pines is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.1
1,658 reviews
5 stars
577
4 stars
270
3 stars
126
2 stars
124
1 star
561
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Portion Sizes
Many customers complained about the small portion sizes of food, particularly the meat, which they felt were inadequate compared to other locations.
Food Quality
Several reviews mentioned issues with food quality, including bland flavors, undercooked items, and unsanitary conditions.
Management Issues
Customers expressed a need for better management and staff training, citing a lack of accountability and poor handling of customer complaints.
Cleanliness
Multiple reviews pointed out that the restaurant was dirty, with unkempt dining areas and unsanitary food preparation conditions.
- RVRandy Veeser6 days ago1.0WOW! What happened to this place. I don't know the best description: 'a microbial playground', a bacterial breeding pit', how about a germ farm. My son wanted to go to Chipotle so we went to this store. Besides small portions, poor attitudes, a clear "I don't want to be here" with half of the employees, no forks, no ice, all trash cans full. The meat was room temp. For those of you that don't know, meat is supposed to be kept at 135 degrees. When it's not, bacteria can double every 20 minutes. My son gobbled it down against my urging him not to. I hope he doesn't get sick. When I politely told the cashier about all the missing stuff, she did not say a word back to me and stared me down. Will never be back. County health inspectors really need to pay a visit. This was around 7 pm fyi.
- SPsamantha-may PileDec 19, 20251.0The WORST chipotle in history , I have not been to this chipotle in years because all of my friends got salmonella poisoning. This location doesn’t and never has made the standards chipotle prides itself on. The chicken looked undercooked the kids serving the meat were extremely rude and unprofessional gave me half a spoon of chicken and rolled eyes laughed and giggled when I addressed it.I asked Isaiah the manager to make the bowl and he didn’t instead he wasted two full bowls due to me canceling and driving to my original chipotle. He claimed to been working there 8 years makes sense so I’m sure he was the reason salmonella broke out at that location he cares nothing about the recipe and service chipotles standards normally provide. A new manger to lead is needed desperately this is my confirmation I’m not coming back,
- ARAlejandro RuizDec 16, 20251.0New management? They’re giving half portions, give you attitude if you ask for more. Same goes for side guac and queso, they’re half filled… save your time and go to another location
- PAPatricia AriaDec 1, 20251.0Staff is extremely Rude specially the Host/Cashier Melissa, everyone else look like they hate their job and have zero patience. The orders always come out wrong . I asked for fajita and was given raw onion and raw sweet pepper . They always miss order notes .
- DTDwayne TullochNov 17, 20251.0I ain’t coming back to this store. Gone are the days of quality customer service. Cashier who barely speaks English rudely taps on the card machine instead of saying hey your bill is $10.95 etc. and a thank you have a nice day.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Pembroke Pines?
Chipotle Mexican Grill is located at 11041 Pines Blvd, Pembroke Pines, FL 33026, in a plaza with Home Depot.
What are the operating hours of Chipotle Mexican Grill in Pembroke Pines?
The restaurant is open daily from 10:45 AM to 11:59 PM.
Does Chipotle Mexican Grill in Pembroke Pines offer delivery and pickup services?
Yes, the restaurant offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill Pembroke Pines?
You can order online by visiting https://order.chipotle.com/ or using the Chipotle app available on the App Store.
What kind of food does Chipotle Mexican Grill in Pembroke Pines serve?
They serve customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Is Chipotle Mexican Grill Pembroke Pines LGBTQ+ friendly?
Yes, Chipotle Mexican Grill welcomes LGBTQ+ customers.
How can I contact Chipotle Mexican Grill Pembroke Pines via email or phone?
You can email them at fl.1032.pembroke@chipotle.com or call at +1 954-437-4824.
What nearby restaurants can I visit around Chipotle Pembroke Pines?
Nearby restaurants include The Cheese Course, Pei Wei Asian Diner, Gyroville, Anthony's Coal Fired Pizza & Wings, and Jollibee USA, offering various cuisines to explore after your Chipotle visit.
Are there cafes near Chipotle Mexican Grill in Pembroke Pines where I can grab a coffee or dessert?
Yes, nearby cafes include Second Cup, Don Pan bakery and cafe, and Panera Bread, perfect for coffee or desserts.
What shopping and entertainment options are available close to Chipotle in Pembroke Pines?
Nearby shopping and entertainment spots include Pandora jewelry store, GameStop, Pembroke Lakes Square arcade, Verizon mobile store, and Sports Authority Sporting Goods, making it convenient for a multi-purpose visit.