Business Details
About
Mexican Restaurant
Chipotle West Pembroke Pines is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.0
1,432 reviews
5 stars
472
4 stars
214
3 stars
122
2 stars
116
1 star
508
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported poor service, including long wait times, rude staff, and lack of urgency from employees.
Food Quality
Many reviews highlighted issues with food quality, including undercooked rice, burnt meat, and inadequate portion sizes.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and condiment stations, raising concerns about hygiene.
Ingredient Availability
Customers noted that the location often ran out of key ingredients, leading to dissatisfaction with their orders.
Management Issues
Several reviews pointed to poor management practices, including unprofessional behavior from managers and lack of staff training.
- ASA S5 days ago2.0Customer service was sub par. The crew assembling the burrito did not do a good job of adding all the ingredients properly even with repeated requests. Hence burrito did not taste good. In addition the typical awesome Chipotle flavors were missing.
- HKHolly Kaelyn6 days ago1.0This chipotle is freaking horrible. They are always “out” of everything and the workers usually are super upset probably from being understaffed. I hate this chipotle been living here in pines my whole life and this one sucks
- JSJerome SealyDec 30, 20252.0I’m standing here for 6 minutes watching this lady make my food with a phone stuck to her ear like it’s 1994. Get some EarPods at least… apart from being unsanitary, she has zero urgency… my collect time was 5 minutes ago!!
- EREric RobinsonDec 29, 20251.0My order was Bowl w/ Dbl Chicken, white rice, black beans, light hot red, light sour cream, cheese and lettuce. Well, they got the rice and beans correct…..but quite a bit more missing!!! This location is really terrible with to-go orders, as this is not the first time I’ve been disappointed!
- BBBlue's BluesDec 28, 20252.0Portions are horrible, the workers are very stingy and used sauce side cups to measure out food servings. This location is always out of stuff like fajitas and even as simple as chicken. They are always understaffed. The workers that are there are slow.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in West Pembroke Pines?
Chipotle Mexican Grill is located at 15880 Pines Blvd, Pembroke Pines, FL 33027, in the plaza with Total Wine and Fedex.
What are the operating hours of the Chipotle Mexican Grill in West Pembroke Pines?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle West Pembroke Pines offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order Chipotle online for West Pembroke Pines location?
You can order online via their official order site at https://order.chipotle.com/ or through the Chipotle mobile app available in the Apple App Store.
What type of food does Chipotle Mexican Grill in West Pembroke Pines serve?
They serve customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle West Pembroke Pines accept credit cards and have catering services?
Yes, they accept credit cards and offer catering services.
Is Chipotle Mexican Grill in West Pembroke Pines LGBTQ welcoming?
Yes, the location welcomes LGBTQ customers.
Can I find real estate services near the Chipotle Mexican Grill in West Pembroke Pines?
Yes, nearby you can find several real estate firms such as Hamilton & Associates Real Estate And Inv. Firm, Elena Escabrisa Realtor, Joyce Bartels Daal at Ohana International Realty, and Pembroke Pines Realtor.
Are there transportation services near Chipotle West Pembroke Pines to help with your visit?
Yes, All Pro Transportation Services offers airport shuttles and other transportation options nearby to facilitate your visit to Chipotle.
What recreational or activity venues are near Chipotle Mexican Grill in West Pembroke Pines?
Dreams BellyDance Academy, a dance school and gym, is located nearby, offering an interesting activity before or after your meal at Chipotle.