Buffalo Wild Wings

3.6
2014 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
11555 Pines Boulevard, Pembroke Pines, FL
33026, United States

Hours

Reviews

3.6
2,014 reviews
5 stars
860
4 stars
372
3 stars
220
2 stars
145
1 star
417

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely poor service, including long wait times, inattentive staff, and rude behavior from management.

Food Quality

Customers reported inconsistent food quality, with complaints about overcooked wings, incorrect orders, and unsatisfactory taste.

Staff Attitude

While some staff members received praise for their friendliness, many reviews noted a lack of professionalism and care from the majority of employees.

Management Issues

Several customers expressed dissatisfaction with management's handling of service issues, including dismissive attitudes and lack of accountability.

Ambiance and Cleanliness

The restaurant's atmosphere was generally appreciated, but cleanliness issues, particularly in bathrooms, were frequently mentioned.
  • CW
    Chad wilson
    4 days ago
    1.0
    WORST and UNPROFESSONAL waited 10 min in the lobby at the fron waiting for pick up food was folded for 2 orders of pick six along with soggy buns on the burger fried over cooked over was over 70 dollars called in spoke with a female manager she was nice but the other manger Micheal promised to get back to me issue co tired for 2 WHOLE DAYS telling me he would speak to his supervisor to confirm order never calls me back or seems to care for order over 70 dollars I called on the 3rd day and the young women said he was busy took down my number a 3RD time doesn't call me so I call back a hour later to hear him in background crying about me calling again when all he had to do was replace my order or refund me making a big deal out of nothing need serious house management and I see alot of negative comments about this restaurant do better BWW smh
  • CP
    Chris Patten
    Nov 11, 2025
    1.0
    I've been here three separate times and had the same experience so I guess it's time to make a review about it. I walked in the door and all the tables are dirty and only about 10% are actually being used. This place is wildly understaffed, and it affects the quality of service. 10 boneless the wings were ordered and they took over 1.5 house. This place is incredibly bad. However bad you could imagine it, it's worse.
  • DM
    Denise Maciag
    Nov 11, 2025
    5.0
    This location always participates on Veterans Day with a free lunch combo. I appreciate it. It’s a bit of a wait but that’s ok. Thanks a lot!
  • SM
    Samantha Miller
    Nov 10, 2025
    1.0
    Have given this place 3 chances and they never get it right. Always leaving out the important items to the meal.
  • CB
    Carolyn Bernal
    Oct 31, 2025
    1.0
    This place is horrible, my boyfriend and I came to have a Friday date night and we were waiting for someone to seat us for 15 min. The place wasn’t packed, it wasn’t busy. They just didn’t want to have more customers. Horrible employees. Horrible service.

Frequently Asked Questions About Buffalo Wild Wings

What type of food and specialties does Buffalo Wild Wings in Pembroke Pines offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Pembroke Pines?

The restaurant is open Monday to Thursday from 11:00 AM to 12:00 AM, Friday from 11:00 AM to 1:00 AM, and Saturday to Sunday from 11:00 AM to 2:00 AM.