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Arby's

4.1
(1376 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
11755 Pines Blvd, Pembroke Pines, FL
33026, United States

Hours

Reviews

4.1
1,376 reviews
5 stars
752
4 stars
302
3 stars
137
2 stars
57
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, understaffing, and poor customer service experiences.

Food Quality

There were mixed reviews on food quality, with some customers enjoying their meals while others received cold or incorrect orders.

Cleanliness

The restaurant was noted for being clean, but some customers mentioned issues like sticky floors and unpleasant odors.

Management Concerns

Several reviews highlighted concerns about management and staff training, indicating a need for improvement in customer service.

Positive Experiences

Despite the issues, some customers praised specific staff members and enjoyed their meals, indicating that there are positive experiences to be had.
  • TF
    The Rivera Family
    3 days ago
    1.0
    FOOD POISONING!!! Ordered the ham & swiss sandwich and shared it with my son and a few hours later we started profusely vomiting and experiencing diarrhea. This location needs to do better with ensuring the meat is stored at the proper temperature and sanitation is top priority. I will never eat at Arby’s again.
  • MA
    Marcelo Argileu
    Feb 16, 2026
    2.0
    Mal atendimento pelo interfone, o classic roast beef não estava bom como normalmente é.
  • LM
    Lazaro Morales
    Feb 16, 2026
    5.0
    Muy buena
  • LV
    Louis Vega
    Feb 13, 2026
    3.0
    Seems like the amount of the roast beef sandwiches always varies. One time you have a healthy sandwich and the next time your sandwich is on a diet. The drive thru is tight if you have a larger vehicle you might hit the curb. They seem to be understaffed so the wait on the drive thru is always slow. Three out of 4 times I ordered the beef and cheese and received no cheese. Check your sandwich before pulling away.
  • E0
    Eric 01
    Feb 6, 2026
    5.0
    Clean and quick service. I usually go to Arby's once a year; I might break that rule for this location.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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