Einstein Bros. Bagels

Reviews

• MD

  M D

  5 days ago
  1.0
  Well I can't exactly give any stars on the food since I never received it believe it or not. I placed an online order at 11:59 AM I got to Einstein bagels and waited until 12:13 PM. I watch customers come in with no online order. And place their order and get their stuff in front of mine. I reminded the young lady with the wig that I ordered online. She said she's the only one here she doesn't care. Even though 2 other guys are in the back, she's still proceeds to make other people's food in front of mine. And then she finally gets to my food and puts pork on it, which I'm allergic to. So I said, never mind, because at this point, it's 1230, and you've thrown my whole day off. She then called a young man from the back where she said no one else was working to come and help. Because I decided I wanted a refund. The young man proceeded to commit fraud instead of giving me a direct refund of the money that is owed to me, he decided to create a brand new receipt. And give me back less than what I actually paid. So should I be suing einstein bagels 5 dollars and trauma? If I were you, I'd get rid of that girl.. the amount of times i've ordered there and never had an issue.A delay or anything until I saw that girl with her hair.Not tied up just a bunch of wig hair, not in a net around raw eggs.Now i'm never coming back.Just give me my money
• WG

  winston grant

  Apr 16, 2026
  1.0
  I came in to this store and placed my order. The young lady didn't seem to know what she was doing. And I sat there for 25 minutes Waiting for a bagel. went to them several times and still didn't get my bagel. So I got my refund and I'm not coming back to the store very disappointing.
• LR

  Layla Racks

  Apr 16, 2026
  5.0
  I had a really good experience at Einstein Bros. Bagels. The bagels tasted fresh, and my order came out exactly how I wanted it. The store was clean, and the staff was polite and efficient even during a busy time. I’ll definitely be coming back!”
• DD

  Dawn

  Apr 10, 2026
  1.0
  1 out of 5 Stars — Incorrect Order & Rude Management I recently ordered from this Einstein Bros. Bagels location and was very disappointed with my experience. I ordered a Baker's Dozen (13 bagels) and received only 9 bagels — that's 4 bagels short of what I paid for. When I called the store to report the mistake, I was met with a rude, unprofessional response from the manager, which made the situation even more frustrating. A simple order error is understandable, but how a manager handles a customer complaint speaks volumes about a business's culture. Unfortunately, the interaction left me feeling dismissed and disrespected. Due to both the incorrect order and the poor customer service I experienced, I am unable to recommend this location to others. I hope management takes this feedback seriously and works to improve both order accuracy and the way customer concerns are handled.
• FS

  Frank Scarfone

  Apr 8, 2026
  5.0
  We had a great experience there. The breakfast food was excellent and Frank Giuliani gave us excellent customer friendly service. I would certainly recommend this location to anyone.

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