Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of managers going above and beyond to assist.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, missing items, and declining food quality.
Service Speed
A significant number of reviews highlighted slow service, particularly in the drive-thru, with long wait times reported consistently.
Stock Availability
Customers frequently noted that the restaurant was often out of key menu items, leading to frustration and disappointment.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some praising it while others reported dirty booths and unsanitary conditions.