Wendy's

3.4
1463 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Panama City, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Panama City, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
610 W. 23rd Street, Panama City, FL
32405, United States

Hours

Reviews

3.4
1,463 reviews
5 stars
536
4 stars
282
3 stars
224
2 stars
116
1 star
305

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Wait Times

Many reviews highlighted excessively long wait times in both drive-thru and in-store, with some customers waiting over 30 minutes for their orders.

Food Quality

Several customers complained about food being cold, stale, or not prepared correctly, with some mentioning food safety concerns.

Cleanliness

The restaurant was frequently described as dirty, with reports of sticky floors, unclean tables, and unsanitary conditions.

Customer Appreciation

Despite the negative feedback, some customers expressed gratitude for individual staff members who provided excellent service or went above and beyond.
  • AA
    AF_Gulfstream
    Nov 17, 2025
    5.0
    Friendly staff. Great food!
  • JJ
    Jessica Johnson
    Nov 5, 2025
    2.0
    We ordered on the app prior to arrival. We still had to wait 15 min and be pulled up. When the food arrived the fries were cold but the burger patty was like ice. Its ok to wait for fresh food but not for cold food.
  • EL
    Ebie Livingmybestlife
    Nov 1, 2025
    5.0
    Ryan was awesome! He gave some of the best customer service I’ve had in a long time. He was friendly, quick, and made sure my order was perfect. You can tell he really cares about his job and the customers. It’s not often you meet someone who brings that kind of positive energy to fast food, but Ryan definitely does. Keep up the great work — Wendy’s is lucky to have him!
  • SR
    Shawna Reese
    Oct 26, 2025
    1.0
    It rains inside the building when I was eating and the Head manager was very rude.
  • TH
    Tyler Hodges
    Oct 15, 2025
    5.0
    Order was accurate fast , drink machine tends to splash on floor but the crew keeps it mopped up as best as they can. Excellent service.

Frequently Asked Questions About Wendy's

Is 320 - 23rd Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.