Subway

3.8
472 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Panama City Subway® Restaurant at 17304 Panama Beach Pky Hwy 98 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
17304 Panama Beach Pky Hwy 98, Panama City, FL
32413, United States

Hours

Reviews

3.8
472 reviews
5 stars
244
4 stars
88
3 stars
44
2 stars
15
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rudeness, aggression, and dismissive attitudes from staff.

Food Quality

While some customers praised the freshness and taste of the sandwiches, many others reported issues with incorrect orders and unsanitary conditions.

Coupon Issues

Several customers expressed frustration over the refusal to accept valid coupons, with calls for clearer communication regarding coupon policies.

Cleanliness

Multiple reviews noted unsanitary conditions in the restaurant, including dirty floors and improper food handling practices.

Staff Attitude

Many customers reported negative experiences with staff attitudes, describing them as unprofessional, rude, and unhelpful.
  • BR
    Brian Rodriguez
    Oct 29, 2025
    2.0
    Rude at the counter and didn’t get my sandwich toasted as requested on my mobile order. Do your job.
  • SR
    Smoothies Recipes
    Oct 11, 2025
    1.0
    The owner is very rude !!! Customer service is very poor
  • TK
    Thomas Kindos
    Sep 21, 2025
    5.0
    One of the best experiences I've ever had at Subway everything looked very fresh and clean
  • JR
    Jeremy Ray
    Sep 9, 2025
    3.0
    Theyll send you coupons with this Subways address then when you go there with them to redeem a buy 1 get 1 they say we don't take those here. It's a ploy to get you in there and pay for things full price the woman behind the counter was rude and I'll never give them my business again
  • EF
    Erik F
    Sep 6, 2025
    1.0
    This was by far one of the worst customer service experiences I’ve ever encountered. To begin with, the staff refused to honor valid, non-expired coupons without any clear explanation. Instead of addressing the issue professionally, they dismissed it outright. When I placed my order for a specific meal, I was served something completely different because they “didn’t have it,” yet I was still charged full price for the item they chose for me. When I politely pointed out that it wasn’t what I ordered, the employee (arab guy who appeared to be in a managerial role) slammed the food down on the table in an unprofessional and disrespectful manner. On top of that, half of the seating area was deliberately closed off, leaving customers with little to no space. The combination of poor service, lack of transparency, and outright rudeness makes it clear that customer satisfaction is not a priority at this establishment. If you value basic respect, professionalism, or honesty in a business, I strongly recommend taking your money elsewhere. This place does not deserve loyal customers.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 17304 Panama Beach Pky Hwy 98, Bay, Panama City, FL 32413, US.

What are the operating hours of the Subway at Panama Beach Pky?

The restaurant is open Monday to Friday from 7:00 AM to 10:00 PM, and on Saturday and Sunday from 8:00 AM to 10:00 PM.