Sonic Drive-In

3.8
1635 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Panama City, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 224 W. 23rd Street for the ultimate SONIC experience!

Location

Sonic Drive-In
224 W. 23rd Street, Panama City, FL
32405, United States

Hours

Reviews

3.8
1,635 reviews
5 stars
718
4 stars
376
3 stars
215
2 stars
100
1 star
226

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times for orders.

Food Quality

Food quality was inconsistent, with reports of cold or overcooked items, though some customers enjoyed their meals.

Customer Service

While some staff were noted as friendly, many reviews highlighted poor customer service, including rude interactions and lack of urgency.

Order Accuracy

Numerous customers experienced issues with incorrect or incomplete orders, leading to frustration.

Cleanliness

The cleanliness of the establishment was generally appreciated, with some customers noting a clean eating area.
  • MB
    Mafia Boss
    6 days ago
    1.0
    Poor customer service
  • NN
    Nolan
    Dec 29, 2025
    5.0
    Jordan is very hospitable and pleasant.
  • CW
    Connor W
    Dec 21, 2025
    1.0
    If I could leave 0 stars I would. This is the worst sonic I have ever been to. Owner really needs to get off his tail and turn his store around. Employees can’t get orders right or correct place looks like a trash bin. This store doesn’t even have management. Very sad. Will never go back.
  • AW
    Ashlee Wiggins
    Dec 16, 2025
    3.0
    I would rate this establishment higher if I could, but unfortunately, my experience with this particular location has been inconsistent. At times, the food is excellent, while at other times, it could be significantly improved. For instance, I have received cold mozzarella sticks on occasion, yet there have also been times when I've enjoyed freshly prepared hamburgers and chicken nuggets for my son. I do appreciate the friendly staff and have never encountered any issues with them; however, as I mentioned, the food quality can be quite variable.
  • BH
    Brandon Hruby
    Dec 7, 2025
    1.0
    Bay county just doesnt have fast food anymore! The people working at these places in this area, just don't have a sense of urgency at all. The parking lots have in them, the drive thru operators either cut us off to wait longer or dont respond at all, and I dont even hold it against them. The management needs to be changed out to send these employees back to grandma's basement, so the good employees can come to work. Get it together!