Panera Bread

3.8
842 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Panama City is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
908 E 23rd St, Panama City, FL
32405, United States

Hours

Reviews

3.8
842 reviews
5 stars
417
4 stars
170
3 stars
68
2 stars
55
1 star
132

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying specific items like soups and salads, while others experienced issues with stale or poorly prepared dishes.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of responsiveness to complaints.

Cleanliness

Several customers noted cleanliness issues in the dining area and kitchen, with reports of dirty tables and floors.

Order Accuracy

Many customers experienced problems with order accuracy, including missing items and incorrect ingredients.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to the quality and portion sizes of the food.
  • AS
    Amy Schiavo
    2 days ago
    4.0
    Food was prepared quickly and was hot and fresh. The only drawback was the noise level.
  • TO
    Tigran Ohanyan
    Nov 3, 2025
    1.0
    Today we went to Panera Bread. We usually have lunch here often with our child. Today, however, the service left much to be desired; the service at the counter was very rude. A very unpleasant girl, a blonde, answered very rudely and didn't give us the complete order. One part of the order was given separately, and the other part separately. I am very, very disappointed with this restaurant. They need to improve their customer service.
  • KF
    Kenneth Forrest
    Oct 18, 2025
    4.0
    Love the Broccoli and Cheddar bread bowl.
  • PS
    Pauline Swartz
    Oct 15, 2025
    1.0
    My sandwich today was almost inedible. The bread was so hard I could not bite through it...seriously whoever made this sandwich is done with working there bc there is no way they missed how hard/old something that bread was. Then I open to scrape off the filling to salvage my money and have something for lunch at work... when I open my sandwich I'm like does one of my ex's work here and this is a joke...on a WHOLE sandwich about 8 pieces of steak on a Ciabatta cheesesteak. No none of my ex's work there but yall treated my sandwich like it was personal. Yall got my money, my time I waited on that. Yall did me wrong!
  • RC
    Rebecca Corley
    Oct 3, 2025
    1.0
    Don't use their app's delivery option. Order was late, soup was cold and drink was watered down with the ice melted. the app does not offer a reasonable means of correcting this issue and even though they actually use Door Dash, there's no way to submit feedback on the drivers or the orders. Submitted my issue on the app and they offered AN $11 CREDIT TOWARDS MY NEXT ORDER. How does that solve today's ruined meal that I paid extra to have delivered so that I could work from my office during lunch? There will not be a next order because every experience I've had with this restaurant this year has been a painful waste of my time and money. There's always either an issue with item quality, or missing ingredients, or ingredients left on that should have been removed, the list goes on. Seems like they have a goal of making at least one mistake on every order. The customer service is lacking as much as the food preparation and the delivery. If I ever want Panera again, I guess I will drive myself to a more reliable location than this one. Unbelievable. Edit to add: it would be nice to include a spoon in the bag for an order that contains soup. I was going to at least try to eat my cold chicken noodle.

Frequently Asked Questions About Panera Bread

Does Panera Bread Panama City accept reservations?

Panera Bread Panama City does not accept reservations.

What are the operating hours of Panera Bread Panama City?

Panera Bread Panama City is open daily from 7:00 AM to 9:00 PM.