McDonald's

3.2
987 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2263 Martin Luther King Jr Blvd, Panama City, FL
32405, United States

Hours

Reviews

3.2
987 reviews
5 stars
351
4 stars
146
3 stars
106
2 stars
79
1 star
305

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration.

Food Quality

Feedback indicated that food quality was inconsistent, with reports of cold or poorly prepared items.

Cleanliness

While some customers noted cleanliness, others mentioned dirty conditions and a lack of attention to hygiene.

Long Wait Times

A common complaint was the excessive wait times for orders, both in the drive-thru and inside the restaurant.
  • JN
    J N
    4 days ago
    1.0
    All the McDonald's in bay county are poorly managed. They need new management.
  • WH
    wendy hoffmeister
    Dec 18, 2025
    1.0
    Worst customer service experience ever in drive thru. They have a cashier named Alisha she's Jamaican and she is so rude. She definitely needs to go to a class for customer service i --
  • NP
    Nana P.
    Dec 16, 2025
    1.0
    My experience was terrible there’s a worker named alicia or felicia, whatever and she’s Jamaican and she works the driver through window, and her attitude sucks ! she likes to slam the drive thru window in peoples faces and then turn around and lie about being rude to their customers that give them a paycheck to their managers . ya know if you don’t like where you work find a new job! oh and corporate will be contacted today ❤️
  • CD
    casey dizoglio
    Dec 12, 2025
    1.0
    Literally THIRTY minutes in the drive thru they asked me to pull up and must of forgot I existed. Then finally come to the window with food that is NOT mine. Literally the ONLY thing I ordered was a 4 piece happy meal and fries !! I saw SEVERAL go out behind me. No sorry no anything just excuses. Literally go to any other McDonald's but this one. Every time I go there is a problem or extremely slow.
  • GN
    Ginatonic novels
    Dec 9, 2025
    1.0
    Do not go here. There has been 4 times in a row that I have gone here, waited inside in line for over 20 minutes before someone told me to wait some more. When I finally did order it was another 30 before getting my food. My food was incoorected and the staff refused to help fix their mistake. The staff does not take orders and lets people wait and just sets bags of food on pickup counter without calling out numbers. Ive watched people grab the incorrect bag and simply walked out. Do not order inside and do not trust that your food is correct.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2263 Martin Luther King Jr Blvd?

The McDonald's at 2263 Martin Luther King Jr Blvd is open from 5:00 AM to midnight Sunday through Thursday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday at this location.