Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,362 reviews
5 stars
721
4 stars
429
3 stars
449
2 stars
244
1 star
519
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative overall experience.
Food Quality
Many reviews mentioned issues with food quality, including undercooked items, incorrect orders, and unsanitary conditions.
Customer Experience
While some customers praised friendly staff and good coffee, the majority expressed dissatisfaction with the overall service and management.
Cleanliness
Multiple reviews highlighted poor cleanliness in the restaurant, including dirty tables and trash issues.
- HFHarley Foote1 day ago1.0This mcdonalds is a joke. Took 15 minutes to get a simple order. I tell them no cheese on my burger, even put it on the order. They still proceeded to put it on. However they did remake it, which took another 7 minutes. Not only this they gave me expired milk, which shows they are not rotating product. Do not recommend. Tried to call to rectify situation, manager has not been in. Seems rather convenient to me.
- JNJ N4 days ago1.0Terrible. McDonald's is the worst managed fast food restaurant in Bay county. They need a serious revaluation of their management and training policies. Also they have gotten soft and closed on all holidays now. What do you think you are, federal workers? GET BACK TO WORKING ON THE HOLIDAYS.
- TKtyron kemperDec 30, 20252.0I pulled into drive thru at about 4:15pm 30th of December. The money window guy was not personable but he input the correct order. There was no happy feelings there. I drove to the food window. The young girl at the window could not let me know which of my drinks were coke or dr pepper. She said a machine made the drinks so she didn't know which was coke or dr pepper. She should have known. She was not personable. There was no "have a nice day" or anything else spoken when I was given the food and drinks. I drove home and opened my order and found I didn't get any packages of ketchup. I only received 2 straws for two shakes and 2 sodas. The food was excellent. There was almost no wait. This location needs a supervisor to teach customer service skills, attention to details like what drink is what or how many straws/ketchup packets to give and a pat on the back for good food taste and temperature.
- DSdaniel stringfellowDec 21, 20255.0I did a mobile order. Everyone was super friendly, from the lady who handed me the receipt to the lady who ran after my car because I left before they gave me my apple pie. Thank you for making my morning great!
- MHMr. H.D.Dec 17, 20251.0The absolute worst fast food place in the panhandle. The employees are rude and they can’t even get a simple drive through order correct. I highly advise you not eat here. The burgers we got were not what we ordered, plus they were undercooked! Absolutely ridiculous! As always when you spend a little precious time following the link so they can address the issue and make it right…. You hit a wall. Nothing.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3608 Highway 98 W, Panama City?
McDonald's is open from 5:00 AM to 12:00 AM (midnight) Monday through Thursday and Sunday. On Friday and Saturday, it stays open until 1:00 AM.
When is the drive-thru service available at this McDonald's location?
The drive-thru operates daily from 5:00 AM to midnight Sunday through Thursday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
What delivery services does McDonald's offer?
McDonald's offers delivery services including curbside pickup, delivery, same-day delivery, and no contact delivery.
How can I order from McDonald's through mobile apps?
You can order using the McDonald's app available on both Apple App Store and Google Play Store, or order online through their delivery URL.
Which payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's offer WiFi and mobile ordering options?
Yes, McDonald's provides WiFi access and offers mobile ordering services including mobile offers and gift cards.
Can I pick up my order curbside at this McDonald's?
Yes, curbside pickup service is available at this McDonald's location.
Are there any hotels near this McDonald's where I can stay?
Close to McDonald's, you can find Comfort Inn & Suites, Budget Inn, and Fairway Inn, which offer accommodation for visitors.
What dining options are near McDonald's besides this location?
Nearby dining options include Dunkin' for coffee and donuts, Golden Chick for American chicken meals, SONIC Drive In for fast food, and Jamaican Food Store & Cafe for Caribbean cuisine.
Are there any attractions or services near McDonald's that visitors might want to visit?
Yes, Lower Grand Lagoon is a nearby landmark with a fountain. Additionally, there are helpful services like Winn-Dixie grocery store, MK Evolution Hand Carwash & Detailing, and Panama City Chiropractic for health needs.