Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,620 reviews
5 stars
566
4 stars
338
3 stars
302
2 stars
129
1 star
285
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Food quality was inconsistent, with reports of cold, old, or improperly prepared items, but some customers enjoyed fresh and tasty meals.
Cleanliness
Many reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the dining area and bathrooms.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, or long wait times, leading to frustration.
Drive-Thru Efficiency
Drive-thru service was often criticized for being slow, with long wait times reported even during non-busy hours.
- BBBlackwidow70Oct 16, 20255.0I dont usually go to McDonald's, I went here a year ago and had a bad experience. I just went again yesterday and was pleasantly surprised. The staff was amazingly friendly and went out of their way to help customers. The food was fresh and the place was clean. I'd definitely recommend the place now. Great job to all the staff there!!!
- AWAiden “god” woodsOct 15, 20251.0Absolutely horrible, order was never announced I was standing right by the counter and an order was placed there and they said nothing, 10 minutes later they came back a yelled it, then I went to grab my food and the lady gave me a nasty look and when I asked for my cup she grabbed it and threw it at me, when I commented on that she verbally assaulted me and walked from behind the counter and continued yelling at me, she deserves to loose that job completely unacceptable.
- DRDavid ReneauOct 14, 20253.0Nuggets were old and appears dark like they were cooked in old oil. There was no customer service as you're forced to use the kiosk to order. Dirty tables in the dining room and trash on the floor. It wasn't busy either. Only 2 customers inside and a bunch of workers playing around in the kitchen area. Typical McDonald's I guess!
- COCandice OdetteOct 11, 20253.0Just a little slower then what im use to . But not really bad.
- RSRobbie SegarsOct 4, 20254.0Quick in and breakfast this morning. Went with the classic egg McMuffin combination with a large coffee.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2319 Thomas Dr, Panama City?
McDonald's is open daily from 5:00 AM to 11:00 PM, with extended delivery hours until 11:30 PM on Fridays and Saturdays.
Does this McDonald's location offer delivery and curbside pickup?
Yes, this McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online or via a mobile app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does the McDonald's at 2319 Thomas Dr have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby banks close to McDonald's for convenient banking?
Yes, Regions Bank and Trustmark bank are nearby, offering services like ATMs and retail banking conveniently close to McDonald's.
What nearby restaurants could I visit before or after dining at McDonald's?
Nearby restaurants include Taco Doctors (Mexican cuisine), Los Locals Baja Grill & Cantina, Flamingo Joe's (burger restaurant), and Waffle House (breakfast and brunch).
Are there any nearby services or shops useful for customers visiting McDonald's?
Yes, nearby services include Western Union for money transfers, UPS Access Point for shipping, and Advance Auto Parts for automotive needs.
How can I benefit from McDonald's rewards at this location?
You can earn points for free food with MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.