Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.
Management Issues
Several customers expressed concerns about poor management and organization, leading to long wait times and order mistakes.
Drive-Thru Experience
The drive-thru service was often criticized for long wait times and order inaccuracies.
HG
hank grosel
Feb 16, 2026
5.0
McDonald’s as it is supposed to be. Quality McDonald’s level food. Fresh, hot, fries cooked perfectly. Customized items prepared as requested. Clean and well run by this owner or manager. McDonald’s would be great if we could count on all its locations operating at this level.
KJ
Kyra Jackson
Feb 15, 2026
5.0
Davis is amazing. Pretty sure he works days and nights lol. Hope he’s being compensated because good employees are hard to find.
JP
Jessica Pruznak
Jan 14, 2026
5.0
This is a nice McDonald’s! The service and food were even better! Mauricio went above and beyond to give us good services. Great job!
CC
Cody Capps
Dec 31, 2025
1.0
Food was terrible, no ice for drinks, long wait. Staff on their phones not working. Needs new management
LG
Lorrie Greer
Nov 30, 2025
5.0
Just moved in down the street from this location and I have been here multiple times already. It is a quaint little location lined with pretty trees. It can get busy, but the line does move quickly and the manager Mauricio Is pleasant and professional and kind. He made my visit very enjoyable!
What are the operating hours of McDonald's at 2319 Thomas Dr, Panama City?
McDonald's is open daily from 5:00 AM to 11:00 PM, with extended delivery hours until 11:30 PM on Fridays and Saturdays.
Does this McDonald's location offer delivery and curbside pickup?
Yes, this McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online or via a mobile app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does the McDonald's at 2319 Thomas Dr have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby banks close to McDonald's for convenient banking?
Yes, Regions Bank and Trustmark bank are nearby, offering services like ATMs and retail banking conveniently close to McDonald's.
What nearby restaurants could I visit before or after dining at McDonald's?
Nearby restaurants include Taco Doctors (Mexican cuisine), Los Locals Baja Grill & Cantina, Flamingo Joe's (burger restaurant), and Waffle House (breakfast and brunch).
Are there any nearby services or shops useful for customers visiting McDonald's?
Yes, nearby services include Western Union for money transfers, UPS Access Point for shipping, and Advance Auto Parts for automotive needs.
How can I benefit from McDonald's rewards at this location?
You can earn points for free food with MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
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