McDonald's

3.4
1645 reviews
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Business Details

2319 Thomas Dr, Panama City, FL
32408, United States
(850) 234-8060
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2319 Thomas Dr, Panama City, FL
32408, United States

Hours

Reviews

3.5
1,624 reviews
5 stars
569
4 stars
338
3 stars
302
2 stars
129
1 star
286

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were highly variable, with some praising friendly staff while others reported rude and unprofessional behavior.

Food Quality

Food quality was inconsistent, with reports of cold, old, or improperly prepared items, alongside some positive mentions of fresh and tasty meals.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the dining area and bathrooms.

Order Accuracy

Many customers experienced problems with order accuracy, including missing items and incorrect modifications.

Speed of Service

Service speed was often criticized, with long wait times reported in both drive-thru and in-store experiences.
  • CC
    Cody Capps
    Dec 31, 2025
    1.0
    Food was terrible, no ice for drinks, long wait. Staff on their phones not working. Needs new management
  • LG
    Lorrie Greer
    Nov 30, 2025
    5.0
    Just moved in down the street from this location and I have been here multiple times already. It is a quaint little location lined with pretty trees. It can get busy, but the line does move quickly and the manager Mauricio Is pleasant and professional and kind. He made my visit very enjoyable!
  • BB
    Blackwidow70
    Oct 16, 2025
    5.0
    I dont usually go to McDonald's, I went here a year ago and had a bad experience. I just went again yesterday and was pleasantly surprised. The staff was amazingly friendly and went out of their way to help customers. The food was fresh and the place was clean. I'd definitely recommend the place now. Great job to all the staff there!!!
  • AW
    Aiden “god” woods
    Oct 15, 2025
    1.0
    Absolutely horrible, order was never announced I was standing right by the counter and an order was placed there and they said nothing, 10 minutes later they came back a yelled it, then I went to grab my food and the lady gave me a nasty look and when I asked for my cup she grabbed it and threw it at me, when I commented on that she verbally assaulted me and walked from behind the counter and continued yelling at me, she deserves to loose that job completely unacceptable.
  • DR
    David Reneau
    Oct 14, 2025
    3.0
    Nuggets were old and appears dark like they were cooked in old oil. There was no customer service as you're forced to use the kiosk to order. Dirty tables in the dining room and trash on the floor. It wasn't busy either. Only 2 customers inside and a bunch of workers playing around in the kitchen area. Typical McDonald's I guess!
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2319 Thomas Dr, Panama City?

McDonald's is open daily from 5:00 AM to 11:00 PM, with extended delivery hours until 11:30 PM on Fridays and Saturdays.

Does this McDonald's location offer delivery and curbside pickup?

Yes, this McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.