Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and inattentive staff, with many customers feeling ignored or disrespected during their visits.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the food received.
Speed of Service
Many customers experienced long wait times in both the drive-thru and inside the restaurant, often leading to frustration and disappointment.
Food Quality
Several reviews mentioned that the food was often cold, stale, or not prepared properly, contributing to a negative dining experience.
Cleanliness
There were complaints about the cleanliness of the restaurant, with some customers noting unsanitary conditions and a lack of maintenance.
CM
Cyndi Moore
Dec 28, 2025
4.0
Both associates at both windows were rude
KR
Kailee R
Dec 23, 2025
1.0
Showed up at least 30 mins before close (which I know is late but still plenty of time before close) the workers all just sat in the lobby and ignored us and the car behind us in the drive through. Not impressed.
NP
Nathan Parker
Nov 26, 2025
2.0
Unfortunately, this location didn't have the drink my wife ordered- a mocha frappe. Not too bad of a problem ordinarily, but this time it was. She is a diabetic and already gave herself insulin for the drink! We had to RACE to the location on back beach road. Thankfully we made it in time 👌
VP
Verna Presser
Nov 23, 2025
1.0
Went in at about 8:45pm and there was a young female employee vaping in the store. A young male emphasizes like 6 friends in the store that were swearing and acting horribly bad and the older Manager that was on didn't say anything to them.
TM
The Mid-Watch
Nov 8, 2025
3.0
If you come here you're going to really need to Love McDonald's because the efficiency at this place is horrible. Two experiences here and neither one was good. It's not that food is bad although, I did have to ask for fresh fries after nearly ten minutes of waiting for an order.
It's the customer service...1st experience was in the drive through. Literally nothing was said when I pulled up to the window. I thought she would tell me the total, say hello or something...nothing. Nothing but blank stare that was so awkward, I just handed her my card "here you go!"
The second time I went inside...the place is ran like a circus. Literally watched the drive through guy go outside to his car to hit a vape and come back in to fetch his phone so he could give a discount to the guys ordering at the kiosk who asked if they could use his employee discount.
The young lady at the counter was apparently friends with that group as well and was out front socializing with them when our order came up after 10 minutes. That's where the rubbery cold fries came into to play...they sat in the bag while the sandwich was cooking according to the young lady at the front...she was very nice and replaced them but the place wasn't even busy...honestly it just seems poorly supervised.
What are the regular operating hours of this McDonald's location?
This McDonald's location is open 24 hours a day, 7 days a week.
What are the drive-thru hours at this McDonald's?
The drive-thru is open daily from 5:00 AM to 11:00 PM on most days, extending until midnight on Fridays and Saturdays.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 11:00 PM.
What delivery and pickup services are offered by this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru.
Is there a mobile app to order from this McDonald's?
Yes, you can order using the McDonald's app available on Apple App Store and Google Play Store.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Arby's for sandwiches, Oishi Thai Restaurant and Sushi Bar for Japanese and Thai cuisine, and Marco's Pizza for Italian food.
Are there nearby accommodations close to this McDonald's?
Yes, nearby accommodations include Holiday Inn Club Vacations Panama City Beach Resort, Tropical Breeze Resort, and Balcony on the Beach.
Which local attractions or services near McDonald's might be useful to visitors?
Visitors can enjoy the nearby Beach Access 65 for beach access, and Gulf View Medical for family healthcare services.