Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,763 reviews
5 stars
564
4 stars
322
3 stars
258
2 stars
173
1 star
446
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru and at the counter, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer frustration.
Food Quality
Several customers noted that the food was often cold, stale, or not up to standard, with complaints about taste and freshness.
Customer Service
Feedback indicated a lack of attentiveness and friendliness from staff, with some customers experiencing rude interactions.
Cleanliness
There were multiple mentions of unsanitary conditions in the restaurant, including dirty tables and poor hygiene practices among staff.
- VPVerna Presser1 day ago1.0Went in at about 8:45pm and there was a young female employee vaping in the store. A young male emphasizes like 6 friends in the store that were swearing and acting horribly bad and the older Manager that was on didn't say anything to them.
- TMThe Mid-WatchNov 8, 20253.0If you come here you're going to really need to Love McDonald's because the efficiency at this place is horrible. Two experiences here and neither one was good. It's not that food is bad although, I did have to ask for fresh fries after nearly ten minutes of waiting for an order. It's the customer service...1st experience was in the drive through. Literally nothing was said when I pulled up to the window. I thought she would tell me the total, say hello or something...nothing. Nothing but blank stare that was so awkward, I just handed her my card "here you go!" The second time I went inside...the place is ran like a circus. Literally watched the drive through guy go outside to his car to hit a vape and come back in to fetch his phone so he could give a discount to the guys ordering at the kiosk who asked if they could use his employee discount. The young lady at the counter was apparently friends with that group as well and was out front socializing with them when our order came up after 10 minutes. That's where the rubbery cold fries came into to play...they sat in the bag while the sandwich was cooking according to the young lady at the front...she was very nice and replaced them but the place wasn't even busy...honestly it just seems poorly supervised.
- AAAustinOct 29, 20251.0Oct 29th 2025 1130am on Wednesday, drive thru is not moving multiple cars leaving without food..get your shit together
- LSLes schafferOct 26, 20251.0This establishment has clearly dropped its standards both the quality of the food and the inattentive service. With so many other dining options available this location is a complete waste of time and money. When we mentioned the issue, the response was disappointing and nothing was done to rectify it.
- AMAbigail MoneyOct 26, 20252.0we’re in PCB for the week, and with kids and on the move, we’ve been to this mcdonald’s drive thru several times this week. every time we’ve been there’s something wrong with the food and/or order. be sure to check the screen before you say everything’s good, and CHECK THE BAG BEFORE YOU LEAVE!!
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location?
This McDonald's location is open 24 hours a day, 7 days a week.
What are the drive-thru hours at this McDonald's?
The drive-thru is open daily from 5:00 AM to 11:00 PM on most days, extending until midnight on Fridays and Saturdays.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 11:00 PM.
What delivery and pickup services are offered by this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru.
Is there a mobile app to order from this McDonald's?
Yes, you can order using the McDonald's app available on Apple App Store and Google Play Store.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Arby's for sandwiches, Oishi Thai Restaurant and Sushi Bar for Japanese and Thai cuisine, and Marco's Pizza for Italian food.
Are there nearby accommodations close to this McDonald's?
Yes, nearby accommodations include Holiday Inn Club Vacations Panama City Beach Resort, Tropical Breeze Resort, and Balcony on the Beach.
Which local attractions or services near McDonald's might be useful to visitors?
Visitors can enjoy the nearby Beach Access 65 for beach access, and Gulf View Medical for family healthcare services.