McDonald's

3.2
2658 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
121 N Tyndall Pkwy, Panama City, FL
32404, United States

Hours

Reviews

3.2
2,658 reviews
5 stars
752
4 stars
501
3 stars
503
2 stars
260
1 star
642

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a lack of proper hygiene.

Food Quality

Customers expressed disappointment with the quality of food, noting that items were often cold, stale, or poorly prepared.
  • LY
    Lisa Young
    3 days ago
    1.0
    I'm rating as a delivery service so I can't rate the food except to say I've witnessed many customers coming back in because the order was incorrect. This store is consistently late. I've had typically 10+ minute waits and as high as 20 minutes. Yesterday, I waited almost 15 minutes for 2 cookies and an iced coffee. The lobby was empty aside from one other driver and the drive thru wasn't extremely busy. The staff ( there were at least 6 people working) practically ignored me without asking me what I needed. On more than one occasion, I've seen food orders that are hours old just sitting untouched and I can only assume it's because of the ridiculous wait times. I myself had to leave and unassign my order once because I had someone else's order waiting to be delivered. That put a bad mark on my delivery rating. I don't accept orders for this location unless it's too good to pass up, then I pray. I hate leaving unfavorable reviews. I've worked in the food industry for 3 decades. I've been on both sides of the counter and I know fast food is hard and hectic. However, when the service is so unfriendly and consistently bad, that points to poor management.
  • FC
    Faith Cason
    Nov 13, 2025
    1.0
    Cold food after a long wait ? in a pickup order🤦🏼‍♀️🤨
  • JB
    John Burton
    Nov 13, 2025
    4.0
    Got a deal, two sausage egg cheese muffins for $5. Not bad in this economy. 👍 to McD's
  • AE
    Amber Etheridge
    Nov 3, 2025
    1.0
    Seems something pretty important is missing from my "double" chesseburger!! Missing meat and cheese!! I paid for a double and got a single. I wanted to post a pic but not giving me the option.
  • MG
    Maylon Gleaton
    Oct 17, 2025
    1.0
    Used to be my favorite McDonald’s but just now I decided to use counter service since they were busy in the drive-through and whenever I was in the restaurant, there was an employee loudly screaming about spitting in customers food. That’s just disgusting. I threw my food away and I’ll request a refund from corporate. Unprofessional and childish. Not to mention freaking gross.

Frequently Asked Questions About McDonald's

What are the McDonald's delivery hours in Panama City, FL?

Delivery is available daily from 5:00 AM to 11:30 PM, except on Fridays and Saturdays when it extends to 12:30 AM.

When is the McDonald's drive-through open?

The drive-through operates from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.