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McDonald's

3.5
(2398 reviews)

Business Details

1025 W 23rd St, Panama City, FL
32405, United States
(850) 784-9600
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1025 W 23rd St, Panama City, FL
32405, United States

Hours

Reviews

3.5
2,398 reviews
5 stars
857
4 stars
488
3 stars
394
2 stars
223
1 star
436

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff and quick service, while others reported rude employees and long wait times.

Order Accuracy

Numerous complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the bathrooms.

Food Quality

While some customers enjoyed fresh and hot food, others reported receiving cold or subpar items, suggesting inconsistency in food preparation.
  • JT
    Jazmine Thames
    3 days ago
    1.0
    Very very bad spot to spot manager gets overly frustrated with his employees during rush hour and is very rude to Shriners when calling about a complaint on the food they ordered if you ask for something fresh they just throw the old back in the fryer cause they’re lazy and obviously the cooks can’t read when you say only cheese or no pickles on a burger how hard is it to read and then the manager hung up on me absolutely crazy will not be going there anymore and I will suggest others to not go there as well waste of money.
  • CC
    Christopher Aka. Caveman
    Feb 11, 2026
    5.0
    They have a young lady name Miss Shawna, She is most amazing lady to deal with she is sweet kind and caring. She always gives 110% to help her customers. Never seen anyone work that hard to make sure every customer is completely satisfied with their orders. She double checks every order so their isn't any mistakes. Ask for her when you go in you'll have the best service ever..
  • JK
    John Kirk
    Jan 9, 2026
    5.0
    Very friendly location food was hot and fresh
  • DT
    Daylite in Tally
    Dec 30, 2025
    5.0
    Got some piping hot hashbrowns for breakfast! Yum!
  • TR
    Thomas Ramsey
    Dec 22, 2025
    1.0
    Well, one thing in this town never changes, how horrible this location is. As per usual, here’s a list of things that we’re missing tonight: juice, toy, sauce, fries. I shouldn’t have to constantly be checking my bag and going back in to get something. Hot tip: hire people that are not constantly on their phones and pay attention to orders.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1025 W 23rd St, Panama City?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, the McDonald's at 1025 W 23rd St has a drive-thru open daily from 5:00 AM to 11:00 PM, with closing extended to midnight on Fridays and Saturdays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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