McDonald's

3.5
2420 reviews
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Business Details

1025 W 23rd St, Panama City, FL
32405, United States
(850) 784-9600
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1025 W 23rd St, Panama City, FL
32405, United States

Hours

Reviews

3.5
2,420 reviews
5 stars
867
4 stars
495
3 stars
399
2 stars
224
1 star
435

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned issues with food quality, such as cold items, incorrect orders, and unsanitary conditions.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and bathrooms, impacting their dining experience.

Management Issues

Multiple reviews highlighted problems with management, including unprofessional behavior and lack of oversight, contributing to poor service.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted positive experiences at certain times.
  • LL
    Latisha Litspey
    3 days ago
    5.0
    The food was hot and well seasoned. Great customer service too.
  • CS
    Clint Saunders
    Nov 15, 2025
    1.0
    I started coming to this mcdonalds because the one in lynn haven gives out hair with their food, but this mcdonalds when i put an order in, doesnt bring it to the car and i still have to go inside despite choosing curbside pick up? Oh well guess i cant get mcdonalds
  • GJ
    Greg Hartzell (Paul jenn)
    Nov 5, 2025
    5.0
    They where great ! Especially will he really help me out in my interview
  • SS
    S Saavedra
    Oct 18, 2025
    1.0
    Date: Saturday, October 18 Please, do not go to this McDonald’s on a Saturday around 8 PM. The service is terrible. I waited almost 20 minutes in the Drive-Thru for my order. When I looked through the window, I saw that most of the workers were teenagers laughing and playing around instead of doing their jobs. It’s really disrespectful to the customers who are waiting. Very disappointing experience. I also asked for no American cheese on my sandwich, and they still added it. That shows they’re not paying attention to the customers’ requests. Overall, a very disappointing and unprofessional experience.
  • PK
    Pixi Kix
    Oct 16, 2025
    5.0
    Dine in. This location is awesome we were so happy with our service. I've actually have never been to a McDonald's this clean and filled with such hospitality. There was an awesome guy helping the food expo to our table. The Manager Sam was very welcoming and sweet. Thank you! It felt like the 90s McDonalds we knew and loved as kids.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1025 W 23rd St, Panama City?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, the McDonald's at 1025 W 23rd St has a drive-thru open daily from 5:00 AM to 11:00 PM, with closing extended to midnight on Fridays and Saturdays.