Five Guys

4.3
747 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 657 West 23rd St. in Panama City is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
657 West 23rd St., Panama City, FL
32405, United States

Hours

Reviews

4.3
747 reviews
5 stars
484
4 stars
124
3 stars
53
2 stars
37
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the burgers and fries as delicious and well-prepared, though some noted inconsistencies in quality.

Service Experience

While many reviews highlighted friendly and helpful staff, there were also complaints about slow service and rude behavior from some employees.

Cleanliness

Several customers reported issues with cleanliness in the dining area, indicating that the restaurant could improve its upkeep.

Pricing Concerns

Many customers felt that the prices were too high for the food offered, with some expressing that the value did not match the cost.

Overall Satisfaction

Despite some negative feedback, a significant number of customers expressed a strong desire to return, citing the quality of food and service.
  • BM
    Brett Mobley
    Oct 4, 2025
    5.0
    Food is not only great, but the service is too!
  • DG
    Daniel Griffin
    Oct 2, 2025
    5.0
    Love the free little app of peanuts, you can get as much as you like. Not a big fan of the frys but the burgers FIRE! I love the lettuce burgers or a patty melt
  • TB
    Timothy Brown
    Sep 20, 2025
    5.0
    Awesome staff the cashier was very helpful and very respectful
  • BH
    Bronxson H
    Sep 14, 2025
    4.0
    Experience was good Burger was remade but service definitely made sure everything was fixed the correct way no problems
  • CS
    Cara Sims
    Aug 26, 2025
    2.0
    I ordered a cheeseburger bowl with mayo and ketchup. There’s no sauce on it. Dry and disappointing

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.