Dunkin'

3.7
507 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Panama City, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1200 W 23rd St, Panama City, FL
32405, United States

Hours

Reviews

3.7
507 reviews
5 stars
249
4 stars
77
3 stars
60
2 stars
33
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and caring staff, highlighting positive interactions and hospitality.

Order Accuracy

Numerous reviews indicated issues with incorrect orders, leading to customer frustration and dissatisfaction.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others reported it as dirty and in need of attention.

Service Speed

Several reviews mentioned slow service, particularly during busy times or when handling mobile orders.

Food Quality

Feedback on food quality was mixed, with some enjoying the offerings while others reported issues with taste and preparation.
  • SB
    Southern Beautie81
    Sep 27, 2025
    5.0
    There was a little bit of a wait in the drive thru. They were so nice and even brought me extra donuts and a pup cup for the pooch.
  • GP
    Grace Pravda
    Sep 8, 2025
    5.0
    Thank you for the drinks! ☕️ The team here is so friendly and caring! The vibe is clean and fun! ☀️ Praying this cafe would be filled with love, laughs, peace, wisdom, and kindness! God bless! You are loved! Jn. 3:16🙏💕
  • AM
    Angela Major
    Sep 7, 2025
    1.0
    I really wish this wasn’t a one-star review, but unfortunately, that’s exactly the kind of service we received today. From the moment we pulled up to place our order, things started going downhill. When we arrived at the window to pay, the employee who opened it looked visibly ill—she grabbed the top of her shirt to cough into it and appeared like she was about to throw up. Despite this, she continued handling orders and handed our payment back while still coughing. After being told to pull forward, the food that was brought out was clearly not the $26 worth we had paid for. I went inside and laid everything out on the counter, explaining what was wrong to a young man working there. While I was doing that, the same sick woman walked by again, coughing and throwing her hands in the air, saying something like, “I guess they got avocado toast and other stuff.” The young man took the incorrect order to a woman in a black shirt—presumably the manager—who confirmed someone got the wrong bag. She then said, “If they come back, give them this,” even though I had already unpacked the food on the counter. Eventually, they remade the order correctly. While I appreciate that they fixed the mistake, the overall experience was awful. The disorganization, lack of professionalism, and especially the visibly sick employee handling food and money, make me seriously concerned about the health and safety of anyone visiting this Dunkin' today
  • CG
    cathleena giusto
    Aug 27, 2025
    5.0
    Dunkin and Baskin robins yummy yummy service friendly atmosphere was warm and cozy and I enjoyed every bite of my ice cream with my coffee n a donut and then I came back the next day and bought me a breakfast croissant it was phenomenal
  • SB
    Sammy Boy
    Aug 3, 2025
    5.0
    Number 1. I swear. Everytime I need that pick me up this is my go tooooooo The employees??? Dont even ask, every single one greats you with a smile and if your down for a lil talk before you get that coffee, doahnut or even a lil something for the kids, this is the spot. Beautiful music...fun music at that lol just overall great experiences for 3 years+

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' Panama City, FL?

Dunkin' Panama City, FL is open every day from 5:00 AM to 9:00 PM.

Does Dunkin' Panama City, FL offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.