Dunkin'

3.8
368 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Panama City, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
516 E 23rd St, Panama City, FL
32405, United States

Hours

Reviews

3.8
368 reviews
5 stars
201
4 stars
54
3 stars
31
2 stars
14
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and negative interactions.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and poorly made drinks.

Food Quality

Customers frequently mentioned cold or stale food, particularly donuts, and inconsistent quality of beverages.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and excellent service.

Cleanliness

Several reviews pointed out unsanitary conditions, particularly in the restrooms, which contributed to a negative overall impression.
  • DE
    Doris Elliott
    Nov 8, 2025
    5.0
    The employees are wonderful and the coffee is great!
  • DS
    Deborah Schleuter
    Oct 28, 2025
    1.0
    Rudest drive thru service ever.
  • MB
    Mitchell Burdick
    Oct 21, 2025
    1.0
    Walked in waited 10 mins employee said be with you in a minute and then walked back over to the driver through and never came back. There was nobody in front of us or waiting to served. Walked out after 15mins of this Dunkin Donuts, is horrible worst customer service. Don't waste your time go somewhere else. Rude and unfriendly.
  • CM
    Cyndi Moore
    Sep 24, 2025
    4.0
    We run on Dunkin
  • DH
    Danielle Hall
    Aug 23, 2025
    5.0
    Love the coffee not so much the food.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Panama City, FL?

Dunkin' in Panama City, FL is open Monday to Thursday from 4:30 AM to 9:00 PM, Friday and Saturday from 4:30 AM to 10:00 PM, and Sunday from 5:00 AM to 9:00 PM.

Does Dunkin' in Panama City offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.