Dunkin'

3.7
437 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Panama City, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3706 W Highway 98, Panama City, FL
32401, United States

Hours

Reviews

3.7
437 reviews
5 stars
209
4 stars
71
3 stars
39
2 stars
33
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff attitude is mixed; some customers report friendly service while others describe rude and unprofessional behavior.

Product Quality

Customers enjoy the coffee and donuts, but there are complaints about incorrect orders and food quality.

Cleanliness

Some reviews mention cleanliness and organization issues, particularly during busy times.

Staffing Issues

Several customers noted that the location is often understaffed, leading to long wait times and poor service.

Management Concerns

There are complaints about management practices, including inadequate training and support for staff.
  • SE
    Spencer Edson
    6 days ago
    1.0
    Very slow the employees dont greet you at all and very rude... over all very shitty place
  • CW
    Cortnie Walker
    Nov 3, 2025
    2.0
    I've been to dunkin plenty of times, but this just ruined it for me. The person taking our order at the drive-thru was so quick an felt pushy, like, "anything else" after every item I ordered. I pulled up to the window to see a young man with long hair not even in a hair net just wiping it everywhere. My coffee was fine, but he kept asking what I ordered again after being rushed at the speaker the first time, we never got all 3 items for their 3 for $6. And im sorry why is it $4 for one slice of toast with the bear minimum avocado spread. Just sad plus it tasted like vinegar pumpkins. Gross. Just sad. The one time I try the food from dunkins was just off putting.
  • JC
    Justin Conaway
    Oct 10, 2025
    1.0
    The girls in the morning have the most terrible attitude for anyone I’ve ever seen who works a morning job I swear they get so mad when you pull up and order something and they are extremely rude I literally had a girl tell me she didn’t like making my drink early in the morning cause I get the shaken espresso and it’s messy making
  • AA
    Aj
    Sep 22, 2025
    2.0
    We love Dunkin, but this one has really bad hiring. There is one main girl, a mixed taller looking girl(no name tags) . Very rude and not very friendly. They have switched our orders up multiple times without asking. Everyone else is pretty nice.
  • CA
    Cassidy Santa Ana
    Aug 9, 2025
    1.0
    I ordered a chocolate donut and this is what I received. I politely said i don’t want to even be like this but can I get a different chocolate donut please and the girl said this is what ALLLL the chocolate donuts look like….. no solution just that. 0/10. Idk if they all look like that or not but it’s giving lazy or you just hate your job but either or don’t have anything to do with me. Horrible customer service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Panama City, FL?

Dunkin' in Panama City is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.