Dunkin'

3.7
437 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Panama City, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3706 W Highway 98, Panama City, FL
32401, United States

Hours

Reviews

3.7
437 reviews
5 stars
210
4 stars
70
3 stars
39
2 stars
33
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Order Accuracy

Several reviews mention issues with incorrect orders and poor handling of customer requests.

Cleanliness

Customers have noted cleanliness issues, particularly regarding food handling and the overall store environment.

Product Quality

While many enjoy the coffee and donuts, there are complaints about food quality and preparation inconsistencies.

Staffing Issues

Multiple reviews highlight understaffing and its impact on service speed and customer experience.
  • SE
    Spencer Edson
    Nov 18, 2025
    1.0
    Very slow the employees dont greet you at all and very rude... over all very shitty place
  • CW
    Cortnie Walker
    Nov 3, 2025
    2.0
    I've been to dunkin plenty of times, but this just ruined it for me. The person taking our order at the drive-thru was so quick an felt pushy, like, "anything else" after every item I ordered. I pulled up to the window to see a young man with long hair not even in a hair net just wiping it everywhere. My coffee was fine, but he kept asking what I ordered again after being rushed at the speaker the first time, we never got all 3 items for their 3 for $6. And im sorry why is it $4 for one slice of toast with the bear minimum avocado spread. Just sad plus it tasted like vinegar pumpkins. Gross. Just sad. The one time I try the food from dunkins was just off putting.
  • JC
    Justin Conaway
    Oct 10, 2025
    1.0
    The girls in the morning have the most terrible attitude for anyone I’ve ever seen who works a morning job I swear they get so mad when you pull up and order something and they are extremely rude I literally had a girl tell me she didn’t like making my drink early in the morning cause I get the shaken espresso and it’s messy making
  • AA
    Aj
    Sep 22, 2025
    2.0
    We love Dunkin, but this one has really bad hiring. There is one main girl, a mixed taller looking girl(no name tags) . Very rude and not very friendly. They have switched our orders up multiple times without asking. Everyone else is pretty nice.
  • CA
    Cassidy Santa Ana
    Aug 9, 2025
    1.0
    I ordered a chocolate donut and this is what I received. I politely said i don’t want to even be like this but can I get a different chocolate donut please and the girl said this is what ALLLL the chocolate donuts look like….. no solution just that. 0/10. Idk if they all look like that or not but it’s giving lazy or you just hate your job but either or don’t have anything to do with me. Horrible customer service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Panama City, FL?

Dunkin' in Panama City is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.