Chipotle Mexican Grill

3.2
889 reviews
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About

Mexican Restaurant
Chipotle Panama City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
500 E 23rd St, Panama City, FL
32405, United States

Hours

Reviews

3.2
889 reviews
5 stars
336
4 stars
132
3 stars
73
2 stars
53
1 star
295

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted that the restaurant is often dirty, with unclean tables, floors, and food preparation areas.

Service Speed

Customers frequently reported slow service, long wait times, and issues with staff being unhelpful or rude.

Food Availability

Many customers noted that the restaurant often runs out of key ingredients, leading to dissatisfaction with their orders.

Staff Attitude

Several reviews mentioned that staff members appeared unfriendly or unmotivated, impacting the overall customer experience.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, contributing to frustration among customers.
  • EB
    elizabeth beckley
    3 days ago
    5.0
    Most professional, well run Chipotle we have ever been to! Thank you to the Manager Sean and his team for everything they are doing. Clean, fast service- 5 star experience!
  • AA
    Anonymous
    4 days ago
    1.0
    Past two times I have ordered from here I had issues. First issue was the following... 1st Order - Portion Sizes, fajita vegetables. 2nd Order - Portion Sizes, carne asada. You would think for 20 dollars for a BOWL only. (No drink, sides, etc...) You would get proper portions. I will say they tried to fix this by offering me a coupon for a BOGO entree on the first order... I have no need for this. I personally will not eat here again, the price you pay is NOT worth what you get. Both times the worker I delt with at pick up was awesome, dude was cool, I give him 5 stars. But portion sizes obviously comes from " management " I give 0 stars.
  • SD
    Samara Day
    Nov 12, 2025
    1.0
    Just ordered a quesadilla, advised at the store I had to complete on the app, then they handed me a bag and said “here’s your quesadilla! :D” and I get home and open it and find that they gave me a bag with a box of sides and no quesadilla. Like not a piece of a quesadilla. Like not a shred of chicken. Not a corner of a tortilla. I contacted chipotle and they would only give me a partial refund. I can’t even make this up. You can’t even contact chipotle to complain about not getting a full refund. Insane. See photo.
  • SR
    Steven Reid
    Nov 11, 2025
    3.0
    Went to pick up a take out order and they couldn't find it , app said it was sitting on the pick up shelf which was empty, after a few minutes of not much help they found it , got it home only to discover it was not what was ordered and poor quality,it was similar but not correct. This review is based on my experience , I know people that have good experiences with them consistently and I know this was a fluke but they need to be aware so they can improve
  • JG
    Justin Gouge
    Nov 9, 2025
    5.0
    Love their food love it but the tricky on the prices it seems like you go in there one time it'll be like 10 bucks and you know the next time it'll be like 20 something and they don't tell you that you know that the extras and that they actually want this you want that but other than being fresh I love it everything's fresh but they trick me

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Panama City offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill in Panama City?

Chipotle is open daily from 10:45 AM to 11:00 PM.