Numerous reviews highlighted slow service, unprofessional staff, and poor communication, leading to customer frustration.
Food Quality
While some customers praised the food, many reported issues with cold, incorrect, or poorly prepared dishes.
Staff Attitude
Several reviews mentioned rude or dismissive behavior from staff, particularly from management, impacting the overall dining experience.
Cleanliness Concerns
Multiple customers noted that the restaurant appeared dirty and unkempt, with specific complaints about the bathrooms.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with specific servers and enjoyed the food when it was prepared correctly.
DB
Dadrian Butler
Jan 1, 2026
1.0
I was waiting in a booth for 1hr waiting for my food while there wasn’t even much people in the restaurant, then just for my food to be mediocre and cold. Unexceptional BWW do better.
CP
Calysta Perdue
Dec 30, 2025
1.0
i want to say that Glenda or linda was very unprofessional and was very rude on not only one but two occasions of coming into this establishment and i want to be greeted by someone who is actually nice and professional unlike this woman please fire her.
CM
Chris McGrady
Dec 30, 2025
1.0
Unbelievable slow service. We went on a Monday night. There were more waitresses than parties, but somehow we waited an hour for food. Honestly felt forgotten and that we could have walked out without anyone knowing. Our waitress, even having just us as a table, would disappear for long stretches. Food was super rushed when it did arrive and everything was overly spicy. Super disappointed, and not up to normal BW3 standards.
TD
The Dude
Dec 29, 2025
2.0
$22 for 6 wings and a coke with tip.
That's insane.
MK
M K
Dec 21, 2025
3.0
Understaffed. Waited 20 minutes along with other families for a hostess to show up to be seated. Once we were waited on, the drink orders were forgotten about. A different server apprared and took our order. The wait was reasonable, but the food came out cold. Crowd capacity was 60 to 70%. Tables and chairs were available while our family was dining, including at the bar.
Wanted to raise the stated issues with management but it appeared there were only two associates working in the dining area. On the plus side, it appeared that all of the TVs were working and it smelled clean, like chlorine, which I appreciate.
Frequently Asked Questions About Buffalo Wild Wings
What types of food does Buffalo Wild Wings in Panama City specialize in?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours for Buffalo Wild Wings at 701 South Pier Park Drive?
Buffalo Wild Wings is open every day from 10:00 AM to 10:00 PM.
Where is Buffalo Wild Wings located in Panama City?
It is located at 701 South Pier Park Drive, Suite 100, Panama City, FL 32413.
What phone number can I call to contact Buffalo Wild Wings at this location?
You can reach Buffalo Wild Wings at +1 850-236-0325.
Is Buffalo Wild Wings in Panama City a good place for takeout?
Yes, this Buffalo Wild Wings location offers takeout services in addition to dine-in.
Can you provide the official website for Buffalo Wild Wings in Panama City?
Sure, the official website is https://www.buffalowildwings.com/locations/us/fl/panama-city/701-south-pier-park-drive/sports-bar-1225/
What nearby entertainment options are available around Buffalo Wild Wings at Pier Park?
Nearby entertainment includes the Emerald Coast Mirror Maze & Laser Craze and the XD Darkride Experience Pier Park, great for fun before or after your meal.
Are there shopping options near Buffalo Wild Wings in Panama City?
Yes, Pier Park Shopping Mall and various boutiques like Sassy & Southern Boutique and Irene & Co are nearby for shopping enthusiasts.
Where can I grab a coffee nearby Buffalo Wild Wings in Panama City?
PJ's Coffee and Starbucks are conveniently located nearby for coffee and casual dining.
What other dining options are near Buffalo Wild Wings at Pier Park?
Nearby dining options include Amore Italian Ice 2 and Five Guys, offering a variety of fast food and casual restaurant choices.