Dave & Buster's Panama City Beach

Reviews

• SH

  Shane Heuvelink

  1 day ago
  2.0
  I have come to this place a handful of times before and had good fun, but this last time was different. I'm not one to leave bad reviews, but my girlfriend and I just ate an early dinner there with the intention of spending time to play games for a while afterwards, but our dining experience soiled the mood for us. The food was great, but the service made us feel so awkward that we left immediately after eating. Our server, Toni, kept giving us weird looks about ordering drinks, and when I ordered another round, she looked at our empty drinks and scoffed and laughed at us as if we drank them way too fast. We had intended to enjoy ourselves with a few drinks to play games on our day off, but she made us feel very judged. When we cashed out, she even made a comment that she sure hopes we're sticking around to play games as if we drank way too much. We had two drinks.
• JJ

  Joe

  5 days ago
  2.0
  Went here when it was late night happy hour. Menu said "domestic beer" was discounted. Ordered a Yuengling beer (brewed in Pennsylvania). Was charged full price. Bartender said it is only certain beers that are considered "domestic" (even though it may be actually domestic like Yuengling). False advertising, or a manager somewhere how doesn't know the definition of "domestic beer". Wrote to the company since I felt it was fraud and makes them look bad. Got a call, person calling apologized, said they would esquire about it, and offered game tokens as recompense. I do not go there for kids games, so how about a beer or two for the overcharge? Nope, said he would have the manager call me. Never got a call. Really this is about not being able to trust this place. Not eating at today's prices in a place that is deceptive, whether intentionally or otherwise. Pier Park and PCB in general is loaded with other options.
• AN

  Allison “Life With Alli Daily” Naze

  6 days ago
  5.0
  We went in here ONLY to get food to go. But it's large and very fun, the manager was very helpful in getting ingredients to help me see what we could order with our diet needs. The Black bean burgers with sweet fries were delicious!! I added on crispy straws and BBQ sauce..... Fried should come with a sauce! But it was VERY good!!
• JL

  Jenelle Lizanecz

  Apr 19, 2026
  5.0
  First of all, I want to say as locals with kids ages 7 & 10 we frequent Dave and Busters about 4-5 times a year. More times than not it’s a good experience. But Im leaving a review because I want to highlight an employee who went above and beyond to make our experience better than the rest. An associate was walking by so I got his attention and asked if he knew how to redeem a chip we got at a parade. I attempted to redeem/use it at the prize area and was denied. Prior to that, I asked the ladies at the front and was directed to the prize area.. so being frustrated was an understatement. The helpful associate, Todd was helpful by listening and going above and beyond by taking care of it for me. He took it to his manager and got us our credits. Thanks to this gentleman we got to add more play time. We had already spent $100. So it was really nice being able to extend our experience. I get the environment is over stimulating and working there must be exhausting, but you’re in hospitality. Your job is literally making the guests’ experience enjoyable so the consumer spends money and returns. Because of Todd, we will.
• PH

  Paige Hall

  Apr 8, 2026
  1.0
  I am writing to formally complain about a negative experience I recently had at your locations. During my visit, a manager (WILL SMITH) was not only unhelpful but also dismissive and rude. When I attempted to use a promotion, it was not honored, and instead of offering assistance or clarification in a respectful manner, I was blamed and told I “should have read the fine print.” The interaction felt unnecessarily confrontational, and at no point was there any effort to resolve the issue or offer an apology. As a customer, I expect a basic level of professionalism and courtey, especially from someone in a management position. Even if there was a misunderstanding regarding the promotion, the situation could have been handled in a much more respectful and customer-focused way. This experience left a very poor impression and took away from what should have been an enjoyable visit.

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