Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Panama City Beach, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Panama City Beach, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,927 reviews
5 stars
670
4 stars
416
3 stars
303
2 stars
159
1 star
379
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported cold, stale, or poorly prepared food, with some experiencing foodborne illness.
Service Issues
Numerous reviews highlighted slow service, rude staff, and incorrect orders, leading to a frustrating customer experience.
Cleanliness
The restaurant was frequently described as dirty, with unclean dining areas and restrooms.
Staff Behavior
Several customers noted unprofessional behavior among staff, including arguments and lack of attentiveness.
Management Concerns
Customers expressed dissatisfaction with management, citing poor oversight and lack of accountability.
- JHJonathan HakimNov 15, 20255.0Someone had taken my frosty and they compensated me very well.
- CWColter WittOct 23, 20251.0This place gave me the worst food poisoning of my life. The fries were cold, the bread was stale, and the food did not stay in my stomach for longer than 2 hours. I have been reeling from the illness this food gave me for a week. This is my childhood fast food restaurant. My family would bring it to me after school once or twice a month and I’ve always liked this location. But in the last few years, they’ve clearly become understaffed, and it feels like every time I go there now the food gets worse. The bread is almost always stale. The fries are warm (and I say warm, they’re never hot) half the time. I wish restaurants were forced to put a slideshow of their reviews on their sign. People, me included, don’t always read reviews, especially when we go to a fast food restaurant because we think we know what we’re getting into. I thought I did, and now I’m reeling from genuinely the worst stomach illness I have EVER had. Never going back.
- BSBrian Fortier Sr.Oct 21, 20255.0The manager name John should be a store manager. The restaurant was clean. Order was ready fast and Hot. He was running front end while helping everywhere they needed help. Very professional man. Don't let him slip away from your store by not seeing his full potential. He had an amazing crew with him and a great system.
- DDDizzologyOct 17, 20255.0Pretty decent service there. The young lady who served us was pretty friendly and pretty funny. She had a really good attitude and a nice smile. She served our drinks promptly and we were on our way.
- DDDominic “Domino” DOct 12, 20251.0Just don't. Worst Wendy's I've ever been to across the entire USA. After spending $30 on 3 daves singles I waited 45 minutes after being told to pull up to the entrance, had to step inside the restaurant and ask where my food was. Eventually we got it only to find it was covered head to toe in mayonnaise plus topped with someone's hair I had to pull out of my burger. Having to write reviews for fast food chains is dumb, but I'd figure I'd warn you in case you wanted Wendy's. For some reason fast food chains across PCB are all equally as terrible. UPDATE: The franchisee reached out to me and completely refunded me. Really cool of them to do so and they reached out to me very quickly to make things right. Be that as it may, I still don't recommend you bother with this Wendy's.
Frequently Asked Questions About Wendy's
Is 322 - Thomas Drive Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Panama City Beach, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Panama City Beach, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (850) 233-0100.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 322 - Thomas Drive Wendy’s serve breakfast?
Yes, this Wendy’s location in Panama City Beach, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's on 8720 Thomas Drive?
The drive-through is open every day from 7:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast, and what meals are served?
Yes, this Wendy's serves breakfast, lunch, and dinner.
Can I place an order online or through a mobile app for this Wendy's?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store.
What payment options are accepted at Wendy's on Thomas Drive?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call (850) 233-0100 directly or reach the Customer Care team via live chat on the Wendy's Contact page or by calling 888-624-8140.
Is there a drive-through available at this Wendy's location?
Yes, this Wendy's location has a drive-through available.
Are there nearby places to visit around Wendy’s at 8720 Thomas Drive?
Nearby places include Roasters Edge Coffee Roastery and Deja Brew Coffee Shop for coffee, Beach Island Cafe, Mr. Puff's Hand Rolled Ice Cream for dessert, and Bricks & Barley Pizza for additional dining options.
Where can I find a nearby coffee shop if I want a drink before or after visiting Wendy’s?
You can visit Roasters Edge Coffee Roastery and Deja Brew Coffee Shop or Blue Mountain Coffee Shop PCB, both located nearby for quality coffee and refreshments.
Are there nearby grocery or liquor stores around Wendy’s?
Yes, Newby's Trading Company and Ms. Newby's Liquors are nearby options for grocery and liquor needs.
Can I visit any recreational or entertainment venues near Wendy’s at Panama City Beach?
Yes, Emerald Falls Family Recreation Center is nearby and offers amusement activities and go-kart racing, which may be fun before or after your meal at Wendy’s.