Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Panama City Beach, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2021 Thomas Drive for the ultimate SONIC experience!
Location
Hours
Reviews
3.4
1,097 reviews
5 stars
385
4 stars
221
3 stars
165
2 stars
90
1 star
236
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others received stale or improperly cooked items.
Management Issues
Several reviews indicated that the location is understaffed and poorly managed, leading to frequent service delays and operational problems.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of certain menu items.
- EBEvan BrownDec 31, 20251.0No one bothered to take our order despite sitting there for twenty minutes.
- MFMahlon ForemanDec 25, 20254.0Been there few times always seems to take a while to get your food. It's good when you do but it's a little slow. Not blaming the cook 1 person can only do so much. Think certain times they could use some help. Just my opinion.
- AUA UDec 21, 20251.0Came at 1230. Waited after pressing t the button and decided to order on the app. App said my for would be ready by 1243 and I didn't get it until 1:03. No one was answering the call buttons the guy next to me walked in after 4 unanswered calls. Really frustrating, spent 63 bucks not even to have the fry containers filled to the top. No sauces.
- AAAce AceDec 12, 20255.0I wasn't aware of the new hours (my own fault) they are clearly posted. I drove to the drive-thru and the manager came out and apologized she didnt have a headset on yet because they aren't opened. She said but what can I get for you I will take your order anyway. She took my order without issue or frustration! Sonic doesn't open until 9am I placed my order around 835am. This new management Sonic has is gonna make a difference!
- SMSandra MontgomeryNov 19, 20251.0Customer service is horrible. Not busy at all but had to wait to even place an order. After waiting for a bit, I just left. This happens too often at this Sonic.