Dunkin'

3.5
438 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Panama City Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
912 Thomas Dr, Panama City Beach, FL
32408, United States

Hours

Reviews

3.5
438 reviews
5 stars
180
4 stars
79
3 stars
44
2 stars
33
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting specific employees for their excellent service.

Management Issues

Several reviews pointed out problems with management, including understaffing, poor training, and a negative atmosphere created by certain managers.

Product Quality

Customers expressed disappointment with the quality of donuts and coffee, mentioning stale products and inconsistent preparation.

Long Wait Times

Numerous reviews noted long wait times both in-store and at the drive-thru, often exacerbated by understaffing.

Inconsistent Experience

While some customers had positive experiences, others reported frequent issues with orders being wrong or items being out of stock.
  • LP
    LAP Pic
    Dec 31, 2025
    2.0
    NEED TO GET PEOPLE TO HELP THE ONLY GIRL NOT WORKING DRIVE THROUGH!!!! SHE IS STRUGGLING!
  • KV
    Kyleigh Vaught
    Dec 15, 2025
    5.0
    Love love love the morning ladys at this location, they have great customer service, friendly faces and always make great consistent coffee. Which is why I tip them every time I can
  • KN
    Kelly Nelson
    Nov 29, 2025
    1.0
    I was taken care of properly. The distance between you and the choices of donuts is a little far away, making it a bit difficult to see what you're getting. That said these are without a doubt the worst donuts on earth. There's not a lot of choices in the direct area,but go the distance. They're horrible donuts.
  • GH
    Graham Harford
    Nov 17, 2025
    2.0
    Just ok, disappointed with the donuts
  • LS
    lia shalkovsky
    Nov 8, 2025
    1.0
    waited 25 minutes at the register no one greeted me or told me they will be with me shortly, just got looked at and ignored while making drive thru drinks. asked kindly if i could get my order taken since the people that came after me got served and i still had not a single word said to me. then the employee very rudely responded and said to give her a minute as shes the only one, i said i understood but again i wasn’t even acknowledged or anything. i work in the service industry and i do NOT treat people like this, understaffed stressed or not. better management is needed.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Panama City Beach, FL?

Dunkin' Panama City Beach is open daily from 5:00 AM to 7:00 PM, with extended hours until 8:00 PM on Fridays and Saturdays.

Does Dunkin' in Panama City Beach offer delivery and curbside pickup?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.