Dairy Queen Grill & Chill

3.8
1086 reviews
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Business Details

134 Alf Coleman Rd, Panama City Beach, FL
32407-2525, United States
(850) 234-5850
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
134 Alf Coleman Rd, Panama City Beach, FL
32407-2525, United States

Hours

Reviews

3.8
1,086 reviews
5 stars
527
4 stars
224
3 stars
102
2 stars
63
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Several reviews mentioned cold or poorly prepared food, with specific complaints about soggy fries and improperly cooked items.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.

Friendly Staff

A few reviews highlighted friendly and helpful staff, although this was inconsistent across experiences.

Drive-Thru Problems

Many customers expressed frustration with the drive-thru service, citing long waits and lack of communication.
  • PS
    Pat Sweeney
    1 day ago
    5.0
    Good food and great service.
  • JJ
    J
    6 days ago
    1.0
    Foods bad, service is terrible!!! Don’t go!!!!
  • RB
    Robert “Rob” Burke
    Nov 5, 2025
    5.0
    Good place to grab a snack
  • DT
    Dannyfrom Texas
    Nov 4, 2025
    2.0
    I ate here one evening while I was on vacation. I drank a soft drink and had a chili cheese coney and soon after I started to eat I got severe vertigo. I dismissed it and it grew worse. I had to immediately had to go to the restroom where it only got even worse. I threw the food away and returned home. I have to bring this to the owners attention. After I returned home and five hours later I was fine. (after the food was gone) I am not saying it was the food but it did happen and I have no health issue to blame it on. I know a little bit about the fast food business and maybe the food was spoiled or not the proper temperature or maybe the drink machine had something in it from a cleaning . It might be a good chance to check into the food preparation. Thank you. Its was on Tuesday evening the Oct.28th around 3-5 pm. There was one young lady at the front register and someone in the back that I could not see. She was super nice and the place was clean.
  • MD
    Masterbuilt Designs
    Oct 25, 2025
    3.0
    Cashier did not smile, vibe from her felt like she hated her job and everyone was an inconvenience to her. Tables were not clean even though the dining was empty at around 3pm
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill operates daily from 10:30 AM to 10:30 PM. It is closed on Thanksgiving Day and Christmas Day.