Dairy Queen Grill & Chill

3.8
1078 reviews
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Business Details

134 Alf Coleman Rd, Panama City Beach, FL
32407-2525, United States
(850) 234-5850
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
134 Alf Coleman Rd, Panama City Beach, FL
32407-2525, United States

Hours

Reviews

3.8
1,078 reviews
5 stars
521
4 stars
223
3 stars
102
2 stars
64
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, soggy, or improperly prepared items.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions in the restaurant.

Friendly Staff

Some customers praised individual staff members for their friendliness and helpfulness, contrasting with overall service complaints.

Drive-Thru Problems

Many customers experienced significant delays and issues with the drive-thru service, leading to frustration.
  • RR
    Robert Burke (Rob)
    Nov 5, 2025
    5.0
    Good place to grab a snack
  • DT
    Dannyfrom Texas
    Nov 4, 2025
    2.0
    I ate here one evening while I was on vacation. I drank a soft drink and had a chili cheese coney and soon after I started to eat I got severe vertigo. I dismissed it and it grew worse. I had to immediately had to go to the restroom where it only got even worse. I threw the food away and returned home. I have to bring this to the owners attention. After I returned home and five hours later I was fine. (after the food was gone) I am not saying it was the food but it did happen and I have no health issue to blame it on. I know a little bit about the fast food business and maybe the food was spoiled or not the proper temperature or maybe the drink machine had something in it from a cleaning . It might be a good chance to check into the food preparation. Thank you. Its was on Tuesday evening the Oct.28th around 3-5 pm. There was one young lady at the front register and someone in the back that I could not see. She was super nice and the place was clean.
  • MD
    Masterbuilt Designs
    Oct 25, 2025
    3.0
    Cashier did not smile, vibe from her felt like she hated her job and everyone was an inconvenience to her. Tables were not clean even though the dining was empty at around 3pm
  • RD
    Randle Dean
    Oct 19, 2025
    5.0
    Everything was cooked fresh to order. Even though they were short staffed they nailed it all
  • JW
    James White
    Oct 5, 2025
    1.0
    By far the worse Dairy Queen I have ever gone too. I have lived in PCB for a year the first time I went through the drive thru I was told at 30 minutes before they were going to close that none of the grills were on! Today I went there to try it again and was at the drive thru and sat for 15 minutes and never moved so I I backed up and just parked and went in and was told while waiting I would be helped soon after 10 to 15 minutes nothing! I left and told those behind me good luck! I will never go back they should consider closing the store! Thankfully a Whataburger is across the street in front of Lowes!!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill operates daily from 10:30 AM to 10:30 PM. It is closed on Thanksgiving Day and Christmas Day.