Chipotle Mexican Grill

3.7
1054 reviews
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About

Mexican Restaurant
Chipotle Pier Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
100 S Pier Park Dr, Panama City Beach, FL
32413, United States

Hours

Reviews

3.7
1,054 reviews
5 stars
485
4 stars
197
3 stars
119
2 stars
63
1 star
190

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food for being delicious and well-prepared, although some reported issues with portion sizes and freshness.

Service Experience

While some reviews highlighted friendly and accommodating staff, others noted poor customer service and long wait times.

Cleanliness

Numerous reviews pointed out cleanliness issues, with dirty tables and unsanitary conditions being a common complaint.

Order Accuracy

Several customers experienced problems with incorrect orders and missing items, particularly with online orders.
  • KV
    Kaycee Valcourt
    Jan 2, 2026
    1.0
    This was by far the worst experience we have had at this location. I wasn’t upset that they were out of certain things, such as steak. We waited until it was cooked. They were almost out of other things like beans. That was fine too. When we went to check out, they were out of chips for the kids meals that our girls ordered. They had large bags of chip at the register. I asked them to make small bags with the large bag since she was out. She refused and said that we can opt to not get a side if we didn’t want fruit. We ended up just buying the large bag for our girls. 100% the only reason I gave it a one star was because of the lady that checked us out at the register.
  • DR
    Donald Rodriguez
    Dec 29, 2025
    5.0
    Food was TOP NOTCH, you definitely won’t be disappointed at this chipotle.
  • TD
    Trish Downing
    Dec 26, 2025
    5.0
    Not only was the food really good, but the staff was beyond amazing! A Lighthearted and fun atmosphere, made such by the people serving. Definitely worth stopping in for a great experience all around.
  • LN
    Lina Nakata
    Dec 24, 2025
    5.0
    Nice food if you like Mexican food. I love it, so it's a great choice. You can mix the options and may have a different combination every time. I recommend it.
  • CK
    Cianna Klaiss
    Dec 9, 2025
    5.0
    I’m always impressed when I go into this chipotle. Whether it’s a long line or short line, they are time manageable, listen well, polite, and my bowl always taste soooo good. Props to them for even under pressure moments, keeping calm cool and collected. I was in here today and a lady said “why are you going so fast” with an attitude. lady responded with “all my employees are about to clock out and there’s a long line” the customer continued to go slow on purpose!! I told the employee that they were all doing amazing, because they really were. I’d rather have quick than slow, like duh. Props to you guys

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Pier Park?

Chipotle Mexican Grill at Pier Park is open daily from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Panama City Beach?

It is located at 100 S Pier Park Dr, Bay, Panama City Beach, FL 32413, USA.