Dunkin'

3.3
645 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Palmetto, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
612 10th St E, Palmetto, FL
34221, United States

Hours

Reviews

3.3
645 reviews
5 stars
253
4 stars
104
3 stars
63
2 stars
42
1 star
183

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor communication and service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and long wait times, leading to customer frustration.

Staffing Issues

Frequent mentions of being understaffed during peak hours, resulting in slow service and chaotic experiences.

Cleanliness

Several customers noted unsanitary conditions in the store and bathrooms, contributing to a negative overall impression.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and positive interactions.
  • JM
    Jeff Morse
    Nov 15, 2025
    1.0
    Avoid this place unless you ready to settle in for a long wait. Best bring a book or two to pass the time. I just spent 50 minutes waiting for 2 hash browns and a wake up wrap. Considering everything is pre-cooked and all they need to do is assemble it, it should have taken 5 minutes at most. I was not alone. Another customer had been waiting almost as long as I started to complain and the answer from the other side of the counter was "Do you think you could do any better?" I would have fired the employee on the spot buy while this was happening the manager walked around with a sour look on her face and did nothing. Next time I'll drive the extra ten minutes to the Bradenton location.
  • KF
    Katelyn Foget
    Nov 13, 2025
    1.0
    We visited around 5p on 11/12 and used the drive through.Upon pulling up to the speaker, we were met with strange sounds and mumbling. When we asked if they were ready to order thinking that maybe they left their headset on, we were met with more strange sounds and laughter. At this point we decided to leave. I’m all for having fun, but it would have been nice if they actually attempted to take our order. We will not be returning to this location.
  • NR
    Nicholas R
    Nov 7, 2025
    1.0
    Walked in to get coffee and something to eat. I stood at the counter for almost 10 minutes, not one person acknowledged that I was there, if you're not able to serve the people that walk in and only concentrate on the drive-thru, maybe you should just lock the front doors.
  • KK
    Katelyn Kershner
    Nov 1, 2025
    1.0
    Slow service, rude cashier, took forever just to get donuts
  • AG
    Alyssa Gaseor
    Oct 22, 2025
    1.0
    Pulled up to Dunkin’ at 8:50am and the drive-thru looked like a parking lot. My sister went inside and discovered the issue; only two people working during peak coffee hour. TWO PEOPLE. She ordered two coffees and a donut. They made one coffee and forgot the other. She watched multiple customers who ordered after her get theirs first. When she asked about the other coffee she had ordered the worker said, “Oh yeah, I can make it now.” Newsflash that’s kind of the job…. This location runs on chaos, not coffee. Whoever scheduled two employees for a morning rush should be required to wait in that same line before clocking in.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Palmetto, FL?

Dunkin' in Palmetto, FL is open daily from 4:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.