Dunkin'

2.8
245 reviews
Decked Out Lattes
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Business Details

5285 69th St E, Palmetto, FL
34221, United States
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Palmetto, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5285 69th St E, Palmetto, FL
34221, United States

Hours

Reviews

2.8
245 reviews
5 stars
82
4 stars
24
3 stars
12
2 stars
19
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly at the drive-thru, with waits often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong drinks, leading to customer frustration.

Staff Attitude

Feedback indicated a lack of customer service skills among staff, with reports of rudeness and unresponsiveness to customer needs.

Product Availability

Customers frequently noted that the location was often out of popular items, including donuts and other menu items, impacting their overall experience.

Quality Concerns

Several reviews mentioned dissatisfaction with the quality of food and drinks, including stale items and poorly made beverages.
  • AG
    A G
    2 days ago
    1.0
    Worst dunkin ive ever been to. Line is always long and takes around 25 mins through drive thru. Horrible service. A bunch of children working and u can definitely tell.
  • TS
    Terry Sherman
    Nov 15, 2025
    1.0
    I'm done with the location, all the times I've been here they never have what I ordered. It's 11am on a Saturday morning and they're out, OUT of donuts. When I come to place with, I dunno DONUTS in the name, one would expect you'd be able to get DONUTS there. Staff is not friendly and they're constantly out of just about everything. Forgot to mention it took waiting in the drive thru for 30 minutes before finding out they were out of donuts. Avoid this place like the plaque.
  • MF
    Matt F
    Nov 8, 2025
    5.0
    Always predictable and good
  • DS
    David Simmons
    Nov 2, 2025
    5.0
    Monthly stop by Drive-Thru to pick up 10-$5 Dollar 💵 Gift cards to hand out on visits to my VA Doctor office and trips to Bay Pines VA Hospital 🇺🇲
  • TM
    Taylor Marsico
    Oct 2, 2025
    1.0
    Super slow, they do not have enough staff at this location. Super inefficient. I wouldn’t recommend coming here if you’re used to the quick Dunkin service. They really should hire a third employee during lunchtime if they cannot handle the drive thru and inside with two. Drive thru was taking forever so I went inside. Probably the worst Dunkin I’ve ever been too . Very disappointed
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Palmetto, FL?

Dunkin' in Palmetto, FL is open daily from 4:00 AM to 8:00 PM.

What meal times does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals at this location.